IT Infrastructure Delivery Director and Desktop Management job vacancy

Vacancy expired!

IT Infrastructure Delivery Director – Desktop and Office Productivity Tools Responsible for the design, implementation, and operationalization of desktop and office collaboration tools lifecycle management. This role is responsible for the desktop engineering, desktop field services support, and systems engineering and administration for the Office 365 collaboration tools including, but not necessarily limited to, Exchange, Teams, and Sharepoint. This role includes working with our clients to clearly define and oversee new project opportunities. The ideal candidate must be self-motivated and comfortable working in a dynamic healthcare environment. Candidate must be organized and analytical, able to independently plan effectively to eliminate delivery obstacles through creative and adaptive approaches. The desired individual must also be comfortable working in a critical 24x7 client environment and be able to lead discussions with the client and team members.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

Lead a team of managers and staff responsible for Desktop Management and Office Productivity tools service delivery standards, key project initiatives and establishment of a technology roadmap for technology maintenance and refresh requirements in a managed services IT delivery company
Develop and institutionalize policies and procedures to support the implementation of IT service delivery strategies for desktop management and office productivity tools
Oversee effectiveness of team managing and troubleshooting client desktop related and standard office tool issues
Ensure timely and effective practices are maintained to support software updates, patching, internal/external audit, and cybersecurity compliance
Work closely with project management teams and clients to analyze and identify technology solutions and approach to fulfill business requirements

REQUIRED SKILLS and EXPERIENCE:

10+ years of proven enterprise IT leadership
Bachelor’s degree or equivalent experience
Experience supporting Windows/Mac/Linux OS
Experience managing team responsible for Microsoft MECM and MS O365 administration
Needs to be able to take general direction and run with it
Excellent communications skills to work closely with customers
Ability to present ideas and recommendations to leadership
Understanding of solutions and field service requirements in a healthcare environment
Critical thinker experienced at tackling complex problems with innovative solutions
Excellent interpersonal and organization skills
Excellent oral and written communication skills
Manage support teams 24x7 as needed
Experience supporting new business opportunities

ID: #49423876
State: California Irwindale 91010 Irwindale USA
City: Irwindale
Salary: $100,000 - $110,000
Job type: Permanent
Showed: 2023-03-07
Deadline: 2023-05-04
Category: Et cetera