IT Infrastructure Director

23 Apr 2024

Vacancy expired!

IT Infrastructure Director

Location: Livermore, CA / DFW Metro, CA (Hybrid)

Duration: Full time

Position Summary: The IT Infrastructure Director provides strategic direction for the organization’s technical infrastructure and security including responsibilities for on-premises and cloud infrastructure, networking, telephony, Microsoft 365, Azure, cyber-security, and IT Service Management (ITSM). The ideal candidate will have a proven track record of success in leading technical managers for service delivery excellence. This leadership role will influence leadership throughout the business to ensure the successful implementation of IT initiatives. The IT Infrastructure Director will report directly to the head of IT and will be responsible for ensuring the security, stability, and scalability of our IT infrastructure while supporting the needs of the organization.

Duties/Responsibilities of Position:
  • Develop high performing teams with accountability and ownership.
  • Lead and manage IT technical managers who with their teams are responsible for cybersecurity, compliance, networking, telephony, on-premises and cloud infrastructure, virtualization, servers, storage, service desk, user device management, and mobile device management.
  • Develop technical strategy and standards, architecture, and own the technology roadmap for IT infrastructure.
  • Consult with IT Steering Committee/Officer level executives on business priorities, strategies and initiatives to ensure alignment.
  • Consult constituent customers to foster strong working relationships and ascertain current and future needs to ensure appropriate systems are available, fit for purpose, and fit for use in a timely manner to meet changing business needs.
  • Lead M&A technical due diligence and integration planning and execution.
  • Ensure that key technical decisions are thoroughly assessed for considerations including alternatives, technical facets, security, financial, support, etc.
  • Maintain appropriate policies, procedures, and best practice guidelines.
  • Strengthen and optimize the IT service delivery quality and effectiveness.
  • Establish and manage service level metrics for continuous improvement.
  • Lead the adoption of ITIL based best practices.
  • Ensure teams follow system change best practices for reviews, approvals, design, build, test, communication, deployment, hyper-care and adoption.
  • Ensure teams maintain accurate records of systems assets and architectures and ensure changes are communicated and understood.
  • Proactively coach and develop team members to resolve conflict, enhance both technical and soft skills, and build strong relationships within and across teams and business areas.
  • All resource management duties related to staffing and performance management.
  • Oversee team’s vendor management relationships and contracts to ensure value delivery, performance, appropriate licensing, renewals, and adherence to budget.
  • Plan, budget, and lead cross-functional IT projects in alignment with strategic roadmap.
  • Manage and optimize costs related to IT infrastructure and services.
  • Stays current in technology trends and proactively provides technology recommendations.

Position Specific Competencies/Skills Required:
  • Excellent Leadership, customer service, communication and relationship skills
  • Extensive working knowledge of Cybersecurity, compliance, and networking
  • Extensive working knowledge of supporting, maintaining and administering Microsoft operating systems, including Active Directory and all versions of Windows Servers
  • Extensive working knowledge of Microsoft Azure and Microsoft 365
  • Working knowledge of Virtualization Environments (VMware).
  • Working knowledge of supporting Linux operating system is a plus
  • Storage and Backup systems
  • Vendor Management

Experience/Education Required/Desired:
  • Bachelor’s degree in Computer Science or similar degree, or equivalent work experience
  • 10+ years in a senior technical leadership position
  • 8+ years in systems engineering, administration, and vendor management
  • 2+ years administering a Microsoft Office 365 tenant account, including Exchange on-line and Azure AD.
  • 3+ years managing a cloud-based infrastructure such as Amazon AWS or Microsoft Azure.
  • 4+ years working with state-of-the-art, robust infrastructures, and using best practices to design, deploy, and maintain both on premise and cloud-based systems.
  • Supporting a complex infrastructure across multiple branch offices
  • Project Management
  • CCNA, CISSP, ITIL required
  • PMP, CISSM, Azure Solutions Architect preferred

Special Considerations:
  • Ability to work after-hours or weekends as necessary
  • Ability for infrequent travel to company branch sites

Physical Requirements:
  • Some infrequent lifting of computer equipment

Location of Position:
  • Dallas / Fort Worth TX metro area or Livermore, CA
  • Hybrid work environment

  • ID: #49764251
  • State: California Livermore 94550 Livermore USA
  • City: Livermore
  • Salary: $160,000 - $180,000
  • Job type: Permanent
  • Showed: 2023-04-23
  • Deadline: 2023-06-19
  • Category: Et cetera