IT Project Manager III

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

• Manages the team's execution of project tasks in an outcome-focused mindset demonstrating a high degree of integrity.
• Manages the team's approach to addressing change or stressful situations.
• Enabled an environment where collaboration is effective and focused on delivering impactful business results.
• Seeks opportunities to improve the team's value by providing constructive suggestions.
• Leverages data when making decisions, gathers new information and insights to work through complex issues.
• Communicates progress and escalations effectively.
• Leads internal status meetings and effectively captures, stores and distributes meeting notes.
• Works closely with technical teams to develop and track release milestones and schedules.

• Guides other team members on project management best practices and continues to expand mastery of his/her own.
• Coordinates project activities, identifies appropriate resources needed, and develops schedules to ensure timely completion of the project.
• Creates and executes project plans and revises as appropriate to meet continuously changing needs and requirements.
• Provides regular updates and progress reports to internal teams and stakeholders.
• Collaborates with business and project team to define project scope, requirements, and deliverables.
• Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers.
• Understands, tracks and communicates issues, risks and action items in a timely manner.
• Monitors the compliance of project plans by ensuring team members follow policies and procedures.
• Assists with vendor management efforts and ensures agreements are met.

• Acts as point of escalation internally for all issues.
• Coordinates activities and promotes project vision and objectives with project team.
• Maintains and cultivates working relationships with team members and other involved departments.
• Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes.
• Facilitates decisions necessary for project delivery by communicating tough issues and keeping an independent opinion.

• Bachelor's degree from a college or university required with a major or emphasis in Information Technology, Engineering or related field. Master's Degree preferred.
• Certified Scrum Master (CSM) required.
• Certified Scrum Product Owner (CSPO) and Insurance certification in one or more domain-specific areas (AINS, AIC, ARM, ect.) required within 1 year of hire.
• Project Management Professional (PMP), IT Service Management (ITIL), and Process Optimization (BPM, Six Sigma, Lean) certifications preferred.
• Minimum 7 years of relevant technical experience required.
• Minimum 5 years of experience as a Project Manager required. Previous lead or supervisory experience.
• Knowledge of insurance is preferred but not required.
• Must have a strategic orientation and be results driven.
• Demonstrated competency in both waterfall and agile (SCRUM) SDLCs. Knowledge of database concepts.
• Lead cross-functional teams; be self-organizing and coach others on the same; understand both technical and business complexity.
• Ability to understand technical specifications depicted in user stories, flowcharts, UML diagrams, etc; understand technical industry-related journals and DOI filings; understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
• Proven outcome-focused mindset and resiliency to change. Proven ability to question the status quo; troubleshoot and partner with others to identify the course of resolutions.
• Positive attitude and temperament to work with others in a team environment.
• Strong presentation and communication skills.
• Effective decision-making skills.
• Strong user skills in MS Office applications, including MS Project and Visio.
• Demonstrated competency in Project Management processes, tools and techniques.
• Familiar with a variety of IT concepts, practices, tools, and procedures.

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 10 paid holidays throughout the calendar year
• Want to continue learning? We'll support you 100%