IT Systems Administrator (Network Communications 3) - 14140

HII Mission Technologies
Mountainview, CA
28 May 2024

Vacancy expired!

Requisition Number: 14140 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Hours Per Week: 40 Anticipated Salary Range: $77,860.00 - $130,000.00 Security Clearance: Secret Level of Experience: Mid

Job Description

HII Mission Technologies in Mountain View, CA is looking for an Information Technology (IT) Systems Administrator for the Defense Innovation Unit (DIU), This position will be responsible for providing basic/advanced technical support and troubleshooting assistance to end users. Your primary focus will be on resolving complex hardware and software issues, documenting problems and solutions, and working with other IT team members to develop and implement solutions. You will also be responsible for configuring and maintaining network devices, servers, mobile devices, and other IT infrastructure.

Essential Job Responsibilities

  • Provide technical assistance and support to end-users via email, phone, VTC, or in person.
  • Troubleshoot and resolve complex hardware and software problems.
  • Provide in-person VTC support as needed.
  • Document issues and solutions in the helpdesk ticketing system.
  • Work with other members of the IT team to develop and implement solutions.
  • Configure and maintain network devices, servers, and other IT infrastructure.
  • Ensure the security and integrity of the organization's data.
  • Provide administrative functions on DIU cloud services.
  • Reformat, reinstall, and reimage system - WIN, macOS, iOS, Android, and Linux.
  • Participate in the planning, implementation, and maintenance of IT projects.
  • Provide training and support to end-users on advanced IT systems and applications.
  • Follow established hardware and software procurement procedures, inventory management, and asset tracking.
  • Participate in team meetings and contribute to developing IT policies and procedures.
  • Able to work with the team and follow assigned tasks.
  • Onboarding and out-processing users.
  • Other duties as assigned.

Minimum Qualifications

  • 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
  • Security + certification
  • 3-5 years of experience in technical support or a similar role.
  • Familiarity with WIN, macOS, Linux, iOS, and android.
  • Experience with helpdesk ticketing systems.
  • Experience in NIPR, SIPR, and JWICS.
  • Experience on Google Workspace, AWS, Google Cloud Platform, SIEM, ACAS, XDR, and Linux
  • Experience with Automation scripts/shell - Bash, Powershell, zsh, and python.
  • Experience with Network configuration and maintenance- Cisco, Palo Alto Networks, Meraki, and Aruba.
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and in a team environment.
  • Good work ethic and is a go-getter.
  • Clearance: Active SECRET and the ability to obtain TOP SECRET/SCI

HII's Mission Technologies division develops integrated solutions that enable today's connected, all-domain force. Capabilities include C5ISR systems and operations; the application of AI and machine learning to battlefield decisions; defensive and offensive cyberspace strategies and EW; unmanned, autonomous systems; LVC solutions; platform modernization; and critical nuclear operations. Together, HII's domain expertise and advanced technologies support mission partners anywhere around the globe. For more information, visit tsd.huntingtoningalls.com. HII is a global engineering and defense technologies provider. With a 135-year history of trusted partnerships in advancing U.S. national security, HII delivers critical capabilities ranging from the most powerful and survivable naval ships ever built, to unmanned systems, ISR and AI/ML analytics. HII leads the industry in mission-driven solutions that support and enable a networked, all-domain force. Headquartered in Virginia, HII's skilled workforce is 44,000 strong. Working at HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; onsite health, vision and dental at some locations; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. HII Is committed to cultivating an inclusive company culture to promote collaboration and enhance creativity by hiring a diverse work force. HII is an Equal Opportunity/Vets and Disabled Employer. U.S. Citizenship may be required for certain positions.
  • ID: #50012610
  • State: California Mountainview 94035 Mountainview USA
  • City: Mountainview
  • Salary: $77,860.00-$130,000.00
  • Job type: Permanent
  • Showed: 2023-05-28
  • Deadline: 2023-07-26
  • Category: Et cetera