IT Technical Specialist

31 May 2024

Vacancy expired!

Labcorp is recruiting an IT Technical Specialist for a dynamic team in the San Diego, CA area.

Technical roles/responsibilities for the IT Technical Specialist:

  • IT Functions, Projects and Tasks as assigned

  • Provide immediate & direct technical guidance and advanced troubleshooting assistance to West Division IT Support team as necessary

  • Assist team members with escalation of tickets and issues to other appropriate Divisional and Corporate IT teams when necessary

  • Develop & maintain relationships with Corporate IT teams to facilitate collaborative troubleshooting and support

  • Develop & maintain expertise in working with various monitoring tools (i.e. Meraki Dashboard, VeloCloud, Retarus, EAS Portal, etc.) to provide advanced support or information reporting to team members and/or other IT teams

  • Serve as an IT technical point person on Corporate and Divisional projects

  • Serve as team’s technical advocate for tools or processes that help make IT Internal Support teams more efficient (i.e. engaging Corporate teams for access to key tools such as LCA SCCM reporting)

  • Participate in the West Division on-call rotation

    Serve as West Division representative on Sev Bridges for major system issues / outages

  • Create technical-based Wiki articles and SOPs

  • Act as “Boots on the Ground” for Systems Level IT Technical Specialists

Administrative roles/responsibilities for IT Technical Specialist:

  • Administrative Functions and Tasks as assigned

  • Address Desktop Level IT Security Issues at the instruction of IT Director(s)

  • Assist Corp Resources with Server Builds and Administration

  • Create technical how-to / tips-n-tricks and SOPs

  • PDQ Maintenance and Divisional LCA reporting and distribution

  • Coordinate, develop & implement processes that help the larger team

  • Act as a representative for West IT on National Desktop Support and SIS / Lab Systems calls and report minutes back to larger team

Requirements:Normally requires a B.S. degree in Computer Science with 5+ years' of relevant experience

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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  • ID: #42050957
  • State: California San diego 92128 San diego USA
  • City: San diego
  • Salary: TBD
  • Job type: Full Time
  • Showed: 2022-05-31
  • Deadline: 2022-07-25
  • Category: Et cetera