Junior IT Support Technician (Japanese REQUIRED)

04 May 2024

Vacancy expired!

Position Junior IT Support Technician (Japanese REQUIRED)

Location Torrance, CA or Client site in LA area (or other states in the U.S.)

Job Type Full-time/Permanent with full benefit

Salary DOE (Hourly rate $20-)

Work hours 9:00am – 5:00pm (Monday – Friday)

Business trip, overtime, weekend/holiday work will be required as needed.

Start Date ASAP

Visa Support DOE

Job DescriptionIT Support Technician to help build out, maintain, and troubleshoot infrastructure (Hybrid Cloud or On-premises) for customers mainly in the Americas and Asia regions as a part of a talented team of engineers that demonstrate superb technical competency, delivering infrastructure and ensuring the highest levels of availability, performance, and security.

Job Responsibilities
  • Provide 1st and 2nd level support for Japanese companies in the U.S. with Japanese and English (Remote or on-site support)
  • Receiving inquiries by phone and e-mail, creating tickets, handling initial resolution, and escalation
  • Configuration, installation, migration, and troubleshooting of servers, PCs, printers, etc.
  • Manage and monitor all installed systems, cloud and infrastructure
  • Install, configure, test and maintain operating systems, applications and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Liaise with vendors and other IT personnel for problem resolution
  • OS: Windows, M365, iOS, Android

Skills / Qualifications
  • Business-level Japanese/English communication skills are required (reading, writing, verbal communication)
  • 1-3 year work experiences of IT user support are preferred
  • Be able to make IT related documents and use Microsoft Visio and Excel are preferred.
  • A willingness to take responsibility and upward mobility in the execution of work for clients, with growth potential.
  • Team-player and good communication (Report, Note, Discuss)
  • Detail-oriented, with a commitment to preventing omissions

  • ID: #40212819
  • State: California Torrance 90501 Torrance USA
  • City: Torrance
  • Salary: $20+
  • Job type: Permanent
  • Showed: 2022-05-04
  • Deadline: 2022-07-02
  • Category: Et cetera