Junior - Senior IT Support Technician

17 May 2024

Vacancy expired!

Position Junior - Senior IT Support Technician (IT Infra – Cloud/Server/Network/PC)

Location Torrance, CA or Client site in LA area (or other states in the U.S.)

Job Type Full-time/Permanent with full benefit

Salary DOE (45K – 90K)

Work hours 9:00am – 5:00pm (Monday – Friday)

Business trip, overtime, weekend/holiday work will be required as needed.

Start Date ASAP

Job DescriptionIT Support Technician to help build out, maintain, and troubleshoot infrastructure (Hybrid Cloud or On-premises) for customers mainly in the Americas and Asia regions as a part of a talented team of engineers that demonstrate superb technical competency, delivering infrastructure and ensuring the highest levels of availability, performance, and security.

Job Responsibilities
  • Provide Tier1 to Tier 3 level support (depends on work experience)
    • Manage and monitor all installed systems and infrastructure
    • Proactively ensure the highest levels of systems and infrastructure availability
    • Maintain security, backup, and redundancy strategies
    • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
    • Participate in the design of information and operational support systems
    • Liaise with vendors and other IT personnel for problem resolution Requirements
  • Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations
  • Accomplishes information systems and organization mission by completing related results as needed

[Server/PC/Application]
  • Install, configure, test, and maintain operating systems, application software and system management tools
  • Monitor and test application performance for potential bottlenecks, identify possible
solutions, and work with developers to implement those fixes
  • Installing, configuring, and troubleshooting Microsoft/VMWare based environments, virtualization, and containerization (e.g., VMware, Veeam, VDI, WVD) and monitoring systems (PRTG, etc.)
  • Endpoint solutions such as Symantec, Trendmicro, CrowdStrike
  • Cloud solutions such as Microsoft Azure, M365, AWS, Cisco Umbrella, Proofpoint

[Networking]
  • Scripting, networking (OSI network layers, TCP/IP)
  • Establishes and maintains network performance by building network configurations and
connections, troubleshooting network problems for managed customers onsite/remotely.
  • Establishes networking environment by designing system configuration, directing system
Installation, defining, documenting, and enforcing system standards
  • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
  • Secures network system by establishing and enforcing policies defining and monitoring
access
  • Reporting network operational status by gathering, prioritizing information, managing projects

Skills / Qualifications
  • Networking
    • Firewall, Switch, Wireless Access Point, VPN
    • Cisco Meraki, Fortigate, Juniper
    • CCNA is preferred
  • Servers/Virtualization/Cloud
    • Microsoft/Virtualization certification is preferred
    • Windows/Azure/AWS servers and Windows PCs/WVD/AVD
    • VMWare, Veeam, Symantec, TrendMicro, CrowdStrike, Cisco Umbrella, Proofpoint
  • Business-level English communication skills are required
  • Business-level Japanese communication skills are preferred
  • At least 1-2 years as Network/Server Engineer experience
  • A willingness to take responsibility and upward mobility in the execution of work for clients, with growth potential.
  • Team-player and good communication (Report, Note, Discuss)
  • Detail-oriented, with a commitment to preventing omissions.

  • ID: #41042663
  • State: California Torrance 90501 Torrance USA
  • City: Torrance
  • Salary: $45,000 - $90,000
  • Job type: Permanent
  • Showed: 2022-05-17
  • Deadline: 2022-07-12
  • Category: Et cetera