Lead Caregiver & Client Care Manager

Halo Specialized Home Care is a licensed, Non-Medical Home Care agency serving the Monterey Peninsula and surrounding areas. We specialize in providing the highest quality of care by the most respected and qualified caregivers in our industry!

APPLY TODAY USING THIS LINK: https://6600.axiscare.com/

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Salary: $64,000 - $70,000 depending on experience/knowledge/skill

Required availability/schedule:

9a - 5p: Monday - Friday

Broad overview of the position: The Care Manager is the most central figure at Halo and performs a substantial part of your work (90%) visiting clients in their homes & performing client assessments, attending appointments, delivering care logs, picking up/managing medications and supplies and communicating with Clients, their families, Caregivers, Halo's owner, HR Director, and other people on the Care Team.

Direct Client Care Management:

Client Visits - Monthly: Perform complete Client visits monthly with each client by completing the Client Visit Form in Axis Care. Plan for 2 – 3 hours with each client. Make detailed notes in desisgated note-system and distribute.

Client Visits - Aftercare: Perform after-care visits to Clients who had a recent change of condition, medication, or care plan including but not limited to surgery, emergencies, tragedies, and more.

Client Visits - Routine: Make Client visits routinely as coordinated with Halo's owner. Also make visits in person when there is a situation that needs to be addressed that is serious in nature.

Client Family Relationships: Establish and maintain a strong working relationship with family members ensuring you are the number one point of contact and their trusted ally.

Client Empowerment: When appropriate and applicable, empowers Clients to care for themselves by introducing and teaching the Halo Care Model.

Doctor appointments: Manages regular and as-needed doctor appointments including attending them as needed or directed.

Care Plan Evaluation: Review monthly during client monthly visit day.

Triage urgent symptoms: Address Client’s changes of condition by scheduling Doctor’s appointment, calling the appropriate doctor for advice, direct to urgent care, or direct to emergency room.

Medications: Required to order, pick up, fill, and follow-up with doctors regarding medications. Update medication log as needed.

Supplies: Ensures supplies are stocked at Clients’ home. This includes but is not limited to gloves, briefs, wipes, chucks, barrier cream, hygiene products, and cleaning supplies.

Administrative Management:

End of Day Reports: Email Halo's owner the End of Day Report every day, Monday through Friday.

Care Logs: Keep care logs stocked at Clients’ homes. Read and sign off on all Care Logs.

Caregiver History: Add notes to Caregivers’ profiles and or visit in Axis Care as needed regarding Client compliments, complaints, performance, call outs, coaching/recognition given, redirects/feedback given, etcetera.

Communication & Leadership Management:

Calls/Texts: Responds to Halo's owner at your earliest convenience with clear, direct, and simple language.

Urgent Matters: Required to immediately contact Halo's owner if there are emergencies. After hours, call her personal cell phone.

Caregiver Outreach: Updates and keeps Caregivers informed on the status of the Clients they care for.

Caregiver Relationships: Treat Caregivers with utmost respect, empathy, concern, and positivity. Create a nurturing work environment that encourages personal enjoyment and enhances job satisfaction and performance. Use recognition and rewards.Respond to Caregivers’ calls and texts within a timely manner depending on urgency of communication.

Management Communications Log: Create management communications for any changes in client’s care plan, medications, conditions, outcomes of doctor appointments, and any other necessary communications.

Office Meetings: Attend and participate in weekly office meetings, bring ideas, client and caregiver information, general concerns, questions, etcetera to the meeting.

Qualifications:

5 or more years experience as an in-home Caregiver

Knowledge & Experience with Vitals, ADLs, and broad CNA/Caregver nomenclature like stand-by assist, Hoyer lift, etc.

Proficiency in first aid and client observation

Ability to assist with activities of daily living (ADLs) and meal preparation

HCA registered

Transportation: Vehicle/Driver License/Car Insurance

Pay: $67,000.00 - $70,000.00 per year

Benefits:

401(k)

Flexible schedule

Health insurance

Paid orientation

Paid sick time

Paid time off

Paid training

Professional development assistance

Referral program

Schedule:

8 hour shift

Day shift

Holidays

Monday to Friday

On call

Weekends as needed

Experience:

Caregiving: 5 years (Required)

New client intake/assessment: 3 years (Preferred)