Level 3 Infrastructure & Operations Specialist

16 Apr 2024

Vacancy expired!

ALL DKKD JOBS: https://dkkdstaffing.com/job/dkkd-staffing-top-jobs-consolidated/

Please see the Application and Job-Related questions below.

Standard Background/ Drug/ Vaccine Check Disclaimer: (each company is different)
  • If selected, there might be a background check that includes a drug screen (usually 4-panel-excluding marijuana) and sometimes credit checks for financial clients.
  • Most companies might also have a vaccine mandate, so once hired, we (or the client) will ask for proof of vaccination if required. If you are not vaccinated, we/they might ask you to work with them on a religious or medical exemption if necessary.

TITLE: Level 3 Infrastructure & Operations Specialist

LOCATION: Westlake Village, CA

SALARY: TBD

DURATION: Temp to Hire

REPORTS TO: Service Desk Manager

STAFF TO OVERSEE: N/A

TRAVEL REQUIREMENTS: Domestic and International travel as required, up to 20%

NOT open to Corp to Corp

Those authorized to work in the US are encouraged to apply.

DKKD Staffing does not sponsor and cannot support H1, TN, etc.

No outside agencies, please.

JOB OVERVIEW:The Infrastructure, Networking and Operations team supports global operations. If you are looking for a position which works on leading edge technologies, in applications and infrastructure, then we want to talk to you.

RESPONSIBILITIES

MAJOR DUTIES AND RESPONSIBILITIES OF POSITION:
  • Support the Infrastructure function and team which is responsible for IT Infrastructure architecture and administration of Windows Server infrastructure, Server Hardware/Software, Virtualization, Active Directory, File Servers, Print Servers, application servers and data center/computer room operations including HVAC, UPS, Fire Suppression and design across many offices, warehouses and manufacturing locations.
  • Work with 3rdparty vendors related to the above along with collaborating with specialized infrastructure and networking related service providers.
  • Comply with IT Infrastructure processes, Service Level Agreements (SLA’s), monitoring and performance reporting.
  • Partner with the Digital Technologies Compliance office to ensure that IT Security is operating in a compliant posture and drives continuous process improvement. Develop any necessary IT Security documented processes relating to Infrastructure and Operations.
  • Respond to Digital Technologies security incidents including intrusions and manage the response and communications around any such incidents.
  • Utilize technology “tools” including: SIEM, Workstation encryption, Ransomware protection, Cyber Hygiene, SCCM/Ivanti, AV/Malware protection.
  • Administer system backups and ensure that the business is protected from an interruption in processing that could disrupt business operations.
  • Coordinate with the Digital Technologies Senior Architect for all Server, Network and Desktop hardware refreshes insuring a sustainable cycle of deployment.
  • Manage lifecycle refresh of Infrastructure operating systems (e.g. Windows Server, Cisco IOS)
  • Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS:
  • Minimum 7 years in IT Infrastructure and Operations roles and/or experience.
  • Experience with IT Service Management practices, tools, processes, procedures, and standards.
  • Excellent knowledge in most aspects of infrastructure, security, operations, data centers, data protection, storage, hyperconverged systems and any other public cloud services (e.g. AWS, Azure, Google).
  • Good working knowledge of ITIL Process Frameworks. COBIT 5 and/or ITIL Certifications a plus.
  • Experience with policies and procedures development and implementation, as well as IT Internal Control development, implementation, monitoring and compliance enforcement.
  • Experience with interfacing, managing, or partnering with manufacturing sites, their specialized platforms (e.g. MES, Rockwell Automation, PI Data Historian), and/or manufacturing IT and IoT architecture highly desirable.
  • Ability to develop documented processes as needed for infrastructure, security, operations, data centers, data protection, storage, hyperconverged systems, and cloud services (e.g. AWS, Azure)
  • Proven success as a team player.

KEY COMPETENCIES REQUIRED:
  • Experience in building out Main Data Frame and Intermediate Data Frame computing centers. Familiarity with optimal construction including fault tolerant designs optimized to eliminate or mitigate points of failure.
  • Strong communication skills as well as being able to translate business needs into clear and concise requirements.
  • Experience with ServiceNow, SCCM, SCOM, SIEM, Microsoft Windows Server, Microsoft SQL Server, AlienVault, firewall management, process automation, Identity and Access Management, Remote Desktop Deployment Services, and system patching.
  • Familiarity with End Point Detection/Response (EDR) platform deployments and support across all enterprise hardware.
  • Demonstrated ability to follow operational policies, standards and standard operating procedures.
  • Proficiency in Microsoft applications: Excel, Word, PowerPoint, Visio and Project.

EDUCATIONAL REQUIREMENTS:

  • Bachelor’s degree in Computer Science, Information Systems or equivalent.
  • Microsoft Certifications: MCSA, MCSE, MCP, MCTA, MCTS, MCITP, MOUSE a plus
  • Cisco Certifications: CCNA, CCNP, CCDA, CCDP nice to have

PHYSICAL REQUIREMENTS:
  • Ability to sit and use a computer for extended periods of time; ability to answer phones and utilize a variety of office equipment. Ability to lift and rack MDF and IDF computer room equipment up to 50lbs.

Action: Please complete the Application & Job-related questions below. For fastest response, please answers to

APPLICATION QUESTIONS (Please answer all questions)
  • Name:
  • Best Contact Info:
  • Your Linked In:
  • Where do you live and your desired geographical location:
  • Why looking for a new job:
  • Availability for interviews and a new job:
  • Willing to work 100% on-site or hybrid:
  • Are you open to relocation if required:
  • Do you have an active passport if needed for the job:
  • Are you open to travel if needed:
  • Are you authorized to work in the US (Please indicate US, , or Other):
    • If not or do you require sponsorship at any time, or will you in the future?
  • Salary Expectations: (We need a range) $
  • Sizes of staff overseen and their titles: (include # of direct reports)
  • Budgetary Responsibility: $
  • Education/Certs/Degrees: (also indicate which certs are active – Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or related IT discipline or professional work experience required)
  • Who Referred You/ How Did You Hear About Job/ DKKD Staffing:

JOB-RELATED SCREENING QUESTIONS/ JOB REQUIREMENTS:Please provide your # of years of experience (per bullet/colon) and last year used. Elaborate if needed. If no experience, please indicate NA or none.
  • 7 years in IT Infrastructure and Operations roles and/or experience:
  • Experience with IT Service Management practices, tools, processes, procedures, and standards:
  • Excellent knowledge in most aspects of infrastructure, security, operations, data centers, data protection, storage, hyperconverged systems and any other public cloud services (e.g. AWS, Azure, Google):
  • ITIL Process Frameworks. (COBIT 5 and/or ITIL Certifications):
  • Experience with policies and procedures development and implementation, as well as IT Internal Control development, implementation, monitoring and compliance enforcement:
  • Experience with interfacing, managing, or partnering with manufacturing sites, their specialized platforms (e.g. MES, Rockwell Automation, PI Data Historian), and/or manufacturing IT and IoT architecture highly desirable:
  • Ability to develop documented processes as needed for infrastructure, security, operations, data centers, data protection, storage, hyperconverged systems, and cloud services (e.g. AWS, Azure):
  • Experience in building out Main Data Frame and Intermediate Data Frame computing centers. Familiarity with optimal construction including fault tolerant designs optimized to eliminate or mitigate points of failure:
  • Strong communication skills as well as being able to translate business needs into clear and concise requirements:
  • Experience with ServiceNow, SCCM, SCOM, SIEM, Microsoft Windows Server, Microsoft SQL Server, AlienVault, firewall management, process automation, Identity and Access Management, Remote Desktop Deployment Services, and system patching:
  • Familiarity with End Point Detection/Response (EDR) platform deployments and support across all enterprise hardware:
  • Demonstrated ability to follow operational policies, standards and standard operating procedures:
  • Proficiency in Microsoft applications: Excel, Word, PowerPoint, Visio and Project:

Connect with us on Linked In: www.LinkedIn.com/in/DianeKrehbiel

ALL DKKD JOBS: www.DKKDstaffing.com

We get 100’s of applicants applying to us. Please see the instructions above on how to apply to help us

  • ID: #38844675
  • State: California Westlakevillage 91359 Westlakevillage USA
  • City: Westlakevillage
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2022-04-16
  • Deadline: 2022-06-14
  • Category: Security