LITA is hiring a Director of Volunteers!

Job Posting: Director of Volunteers (Part-Time)

Location: San Rafael, CA (in-person with some remote flexibility)

Position Type: Part-Time (30 hours/week)

Reports to: Executive Director

Compensation: Starting hourly rate: $30–$35/hour, with potential for growth based on performance and tenure.

Benefits: Flexible schedule, paid holidays, PTO, 80% of Kaiser Permanente Silver Plan, 100% of vision and dental insurance

About LITA – Love Is the Answer

LITA is a Marin-based nonprofit dedicated to reducing loneliness and social isolation among older adults. For 50 years, we’ve brought friendship and connection into long-term care facilities and private homes through our dedicated volunteers. We believe in the power of human connection, and we’re looking for a compassionate, organized, and community-minded leader to help coordinate our growing volunteer base.

Position Summary

The Director of Volunteers (DOV) oversees LITA’s volunteer programs, coordinating over 130 volunteers across multiple initiatives that bring companionship to older adults. This role involves everything from recruiting and training volunteers to managing community partnerships and ensuring excellent communication with volunteers, families, and long-term care facilities. The ideal candidate is both people- and detail-oriented, equally comfortable interviewing a resident or preparing data for a grant report.

Key Responsibilities:

Program Management

Respond to inquiries from long-term care facilities, families, and partner organizations requesting volunteer matches.

Visit residents and assess their interests and needs to determine appropriate volunteer matches.

Coordinate with facility staff to arrange visits and matches.

Interview, orient, and train new volunteers—including individuals, families, and pet visitors.

Conduct background and reference checks for volunteers.

Attend first visits with volunteers and provide consistent follow-up and support.

Maintain ongoing communication with residents, families, and facilities throughout the year.

Oversee special programs such as Seniors in the Park, virtual visits via Visit.org, and group projects with partner organizations.

Manage Marin County grant program documentation and office communications.

Volunteer Management

Enroll and support volunteers in all LITA programs.

Lead volunteer recruitment, training, retention, and recognition efforts.

Provide high-quality support to enhance volunteer experience and engagement.

Maintain accurate records in the volunteer database (Salesforce) for reporting and tracking.

Ensure all programs meet grant requirements and support reporting needs.

Write quarterly volunteer newsletters and manage LITA’s Facebook page.

Use social media to inform, support, and recruit volunteers.

Represent LITA at relevant community networking events (e.g., MAC, Section on Aging, Chamber of Commerce).

Other Duties

Attend and contribute to staff meetings.

Comply with HIPAA and facility regulations.

Assist in fundraising efforts and seek out new community partnerships.

Perform other duties as assigned by the Executive Director.

Qualifications

Required:

Experience managing programs, volunteers, or community partnerships.

Proficiency with Google Suite, Microsoft 365, and Zoom.

Familiarity with Marin County resources for older adults.

Valid California Driver’s License and reliable transportation.

Willingness to undergo a background check.

Preferred:

Associate or Bachelor’s Degree (or equivalent experience).

Experience working with older adults and/or in long-term care settings.

Teaching or facilitation experience.

Familiarity with Salesforce.

Why Join Us?

Mission-driven impact: Your work helps bring meaningful companionship to isolated older adults.

Flexibility: Hybrid work environment with a supportive team.

Community connection: Deepen ties with Marin County’s aging and volunteer networks.

Small but mighty team: Make a big impact with a collaborative, kind, and purpose-filled group.

To Apply

Please send your resume and a brief cover letter explaining your interest in the role. Applications will be reviewed on a rolling basis, and the position will remain open until filled. Training with the current Director of Volunteers is available through late September.

Equal Opportunity Statement

LITA is an equal opportunity employer. We welcome applicants from all backgrounds and experiences, and are committed to building an inclusive and diverse workplace.