LMS Admistrator

We are partnered with a quality restaurant chain that is looking for an LMS Administrator that will develop, build, and maintain all elements of the company's LMS system.

• Fully understands LMS capabilities with breadth and depth and provides ongoing maintenance of the LMS and all supporting tools, content, and technologies
• Maintains security roles, user accounts, training assignments, groups, and all system notifications
• Develops, builds and maintains all elements related to LMS functionality, including but not limited to content integrations and creation, curriculum programs, and LMS structure
• Provides help resources and training guides including instructional videos, how-to guides, and FAQs related to the usage of the LMS, instructional technology, and documents relevant data about each external learning tool in a central repository
• Ensures training content is running properly at all times without interruption, quality degradation, and without experiencing any avoidable technical issues that could diminish the overall user experience
• Collaborates with the Talent Development team to translate Operational rollouts and procedures into compelling and effective training material (video, e-learning courses, etc.)
• Uses technical writing skills to develop curricula and instructional materials including posters, documentation, manuals, job-aids, quick-reference guides, and other blended learning formats by following course naming guidelines, and content maintenance policies and schedules

• Previous experience (2+ years) in administering a Learning Management System; Cornerstone LMS experience preferred
• Previous technical experience developing, deploying and supporting courses (Articulate/Articualte360/Storyline/SCORM Packages) preferred
• Working knowledge of the Adobe Creative Suite (e.g., InDesign, Illustrator, Photoshop), as well as strong PowerPoint and MS Office Word skills; HTML highly desired
• Ability to troubleshoot and resolve technical issues; quickly learn new applications, software and tools
• Ability to work in an environment that requires you to balance multi projects and perform well under shifting deadlines to execute on schedule
• Ability to problem-solve in the face of ambiguity, work autonomously, and multi-task
• Approachable and solution-oriented when presented with challenges or issues
• Experience working with team members remotely, using phone, email and online collaboration tools effectively
• Able to work a flexible schedule as business needs require
• Prior experience in a restaurant setting is a plus