Vacancy expired!
Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!We are currently in search of a talented L4 Strategic Technician to join a technology for an onsite position.Responsibilities:
- Backfill as needed in whichever group is shorthanded.
- This includes PCLD, ITSC, VC, NBS, EC and SDI.
- PCS TCT will schedule on your calendar based on future time off requests, or day of for techs who call in sick.
- You will report to the local PCLD Lead but will take direction from the Lead of the group you are supporting that day.
- Installing and configuring OS on client systems.
- Migrating client data to new systems.
- Picking up surplus equipment from users
- Preparing old equipment for re-dispositioning and e-waste handling
- Processing and testing failed systems returned from clients.
- Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
- May be required to perform client or interdepartmental deliveries.
- Daily and Quarterly Preventative Maintenance Checks in the Conference Room environment
- Daily updates in the database of record, both online and offline
- Monitoring of online queues to assist customers with break / fix and meeting support requests
- Assisting with large deployment or renovation projects.
- Server landing / decommission
- Landing preparation
- Rail / hardware installation
- Cabling
- Remote management setup
- Prep for shipping if needed
- Designate parts identified for waterfall usage
- Proper Hard Drive handling and disposal
- Unboxing / boxing of servers, ISM paperwork for shipments
- Provide Escort Service for vendors/techs
- Maintain ISMP ticketing system
- RFID application / scanning, inventory labeling
- Help transport HW from lab to lab
- Help deploy new tool PC's
- Help disposition old HW
- Help audit machine hostnames, serial numbers, network TO drop information
- Help update asset records, fix and maintain inventory
- Help clean up old lab and storage spaces
- Help sort re-use parts for stock
- Help monitor the queue for the "Acronis backup failure tickets and re-run the manual backups and apply standard fix if they continue to fail.
- Putting OS on non-IT supported systems
- Break / fix support of software / hardware issues
- Managing and updating ISMP
- 3+ years technical experience desired.
- Must be willing to travel between buildings using personal car / foot.
- Must be able to work independently and be flexible.
- Must be able to lift 35 lbs. solo.
- May be required to walk / sit / stand / crawl / kneel for extended periods.
- Must have excellent customer service skills and excellent written / verbal communication skills.
- Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily), Windows 8 and Windows 10.
- Technical certifications a plus.
- ID: #43618410
- State: California Santaclara 95050 Santaclara USA
- City: Santaclara
- Salary: BASED ON EXPERIENCE
- Job type: Contract
- Showed: 2022-06-25
- Deadline: 2022-08-23
- Category: Technical support