Medical Office Clerk

As a Medical Office Clerk, you'll provide front-desk, patient scheduling, and medical records support within a military healthcare environment. Working with patients, visitors, healthcare providers, and administrative teams, you'll coordinate appointments, verify eligibility, maintain accurate records, and help keep daily clinic operations organized and responsive.Employment Type: FulltimeCompensation:$18.83–$23.54 USD per hourHealth & Welfare (H&W): Up to $5.09 per hour, in accordance with the Service Contract Act (SCA).Schedule: Monday–Friday with assigned shifts between 6:00 a.m. and 6:00 p.m., excluding federal holidays.Key ResponsibilitiesGreet patients and visitors and provide front-desk assistance.Answer incoming calls, route callers to the appropriate department, and take messages as needed.Schedule, reschedule, and cancel primary, specialty, and subspecialty care appointments.Determine patient eligibility for services using applicable military healthcare systems, including DEERS, and provide general appointment instructions.Create appointment schedules and templates using CHCS/AHLTA or MHS GENESIS.Process and maintain inpatient, outpatient, and ambulatory procedure medical records.Organize and review patient records for completeness, accuracy, and consistency.Locate records and help ensure required documentation is available before scheduled appointments.Obtain test results and other documentation requested by healthcare providers.Compile or extract medical records data to support regulatory compliance.Complete end-of-day scheduling processes and resolve pending or delinquent appointments.Perform additional administrative and clerical duties supporting patient care and clinic operations.