MS Dynamics CRM

Key Responsibilities

• Participating in design and architecture sessions with key business users, gathering and documenting

• Architecting the CRM system, related customizations and reports to model the business

• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals
• Developing SSRS reports using Microsoft SQL and FetchXML
• Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
• Working with internal support members to resolve technical issues with servers, ETL packages, SQL,

• Maintain code repository, Azure DevOps backlog and source control
• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
• Support of the application including fixing application issues

• A Bachelor’s degree in Business, Computer Science or equivalent experience required
• Strong written communications especially related to articulating technical specifications
• 6-8 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects
• Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including

• Experience with CRM API, REST/ODATA and SOAP endpoints
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, AzureDevOps, source control, CRM SDK
• SSIS or other ETL technologies using Scribe

• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM

• Developing Azure Logic and Azure Functions
• Familiarity with Data Export Service and Azure SQL
• Microsoft Certifications on Dynamics 365 CE/CR

• Microsoft Certifications on Dynamics 365 CE/CRM (Preferred)

• Strong technical skills
• Software development
• Object-oriented design
• Software testing and debugging
• Problem solving and logical thinking
• Written and verbal communication
• Organizational skills and teamwork