Multi-Function Health Care Worker - LVN LA HABRA MOB - Family Medicine-Adult PrimCare

Job Summary:Provides cross-functional support to include core Licensed Vocational Nurse duties, blood draw, X-Ray, and reception in coordinated, team-based, flexible delivery system in ambulatory settings. Position will be able to proactively respond and transition to multiple cross-functional duties throughout the day to adapt to fluctuations in volume, patient, staffing, and operational needs.Essential Responsibilities:

Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

Core Duties of a LVN - Outpatient

Exhibits excellent customer relations to patients, visitors, physicians, and co-workers; shows courtesy, compassion, and respect; conforms to the critical service standards established for the department and the medical group.

Provides therapeutic patient care in accordance with the patients established by the physician and a registered nurse within scope of practice.

Transcribes physicians orders as directed by policy.

Communicates directly with registered nurse to institute changes in plan of care; assists with and contributes to development of nursing care.

Give specified medication orally, hypodermically, intramuscularly and topically.

Executes treatments such as urinary catheterizations, bladder irrigations and installations, suctioning procedures, throat irrigations and enemas and utilizing equipment as required.

Performs related patient care functions such as taking temperature, pulse, respiration and blood pressure readings; applying and removing dressings; may instruct patient in various self-administered treatments or procedures; obtains specimens; assures correct culture collection.

Assists physician or other medical staff personnel with examinations and treatments by selecting and passing instruments, providing support and restraint to patient, draping and other assistance as directed or required.

Within scope, evaluates patients condition by observing signs, symptoms, and reactions to therapy, to identify unexpected and/or significant findings, initiates appropriate emergency procedures as necessary and reports unusual conditions to the registered nurse as established by policy and procedure in a timely manner; maintains intravenous flow rate, notifies R.N. of any problems and discontinues needles, except intra-cath and CVP lines.

Identifies learning barriers.

Documents patient signs, symptoms, observations and therapeutic treatments to patients medical record.

Ensures cleanliness of nursing module, patient room, and environment and proper functioning of patient care equipment by visual inspection, routine testing, and other related methods.

Provides a safe and therapeutic environment for patients and staff.

Utilizes effective verbal and non-verbal forms of communication.

Performs in other areas or units to which assigned as required by nursing administration to provide and maintain the established standards of care and safety.

Participates in staff meetings and in-service programs.

Assists in ordering and distribution of module supplies and equipment.

Accepts verbal and telephone orders from physician.

Administers pulse oximetry, humidification therapy, spirometer, oxygen therapy via mask or nasal cannula, oral, nasal and trach suctioning and sputum induction.

Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

Performs other related duties as required.

Age Related Competencies: Skills assessments and validations are utilized to ensure that employees providing patient care to specific age groups (i.e. infants, adolescents, elderly, etc.) are proficient in identifying the special needs and behaviors associated with a particular patient population.

Assume other activities and responsibilities from time to time as directed.

Follows Universal Precautions. Reports incidents of failure to follow procedures to Department Administrator or designee.

May clean and disinfect instruments/equipment according to standardized procedures. May perform tuberculin, coccidioidin and histoplasmin skin tests, provides such tests are part of a tuberculosis control program.

May perform hearing, vision and screening tests, glaucoma tests and visual acuities.

May perform lab tests including urine dip-tests, acetone tests, hemoccult tests, tests to determine. PH, protein, PKU.

Complete laboratory, radiology requisitions and specialized test forms.

Respond to Code Blues.

Perform EKGs (electrocardiograms.)

Perform venipuncture and finger sticks to obtain blood samples.

Phlebotomy Duties

Selects the appropriate phlebotomy technique relative to the age and physical maturation of the patient. Assesses the quantity of blood to be drawn from the patient based on the patients age, physical maturation and the test or study to be performed.

Performs venipuncture, finger stick or heel stick, as required, proficiently on patients of all ages.

Properly labels sample(s) and transports to laboratory or Clinical Laboratory Scientist as required. Performs the pre-analytical phase of testing by bar coding, centrifuging, separating, logging, culturing and staining of bacteriological specimens. Monitors and maintains appropriate inventory levels of supplies and reagents.

Performs duties as required including checking in patients, collecting appropriate copay, accessioning test orders and giving preparation instructions to patients.

Handles difficult patients in a professional manner.

Displays professionalism at all times, both in attitude and appearance.

Follows directives from all supervisors

Imaging Duties:

Operates radiographic equipment in order to perform imaging procedures as stipulated by the work assignment and in accordance with the scope of certification.

Reviews patient history and overall condition to make necessary modifications in technique or positioning to compensate for pathology or other considerations.

Properly positions patient, in accordance with department protocols, and selects technique factors to produce quality images which exhibit acceptable density, contrast and detail to demonstrate the area(s) of interest.

Evaluate image(s) to ensure diagnostic quality

Verify that image(s) include required patient identification, anatomical indicators and laterality markers (if appropriate).

Observes all regulatory and organizational radiation safety and protection standards in order to minimize dose, avoid/minimize repeat imaging, including but not limited to the use of lead shielding and collimation as appropriate

Completes and documents all clinical activities in a timely, comprehensive and accurate manner.

Observes all organizational policies and procedures.

Performs periodic quality assurance activities in accordance with applicable organizational policies and procedures

Maintains all required continuing education standards.

Core Duties for Reception

Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.

Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.

Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.

Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.

Ensures current schedules are accurate, makes authorized changes.

Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.

Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures

Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe. Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.

Establishes and maintains courteous and cooperative relations with members, staff and co-workers.

May perform other duties as required.

Pay Grade: 26

Basic Qualifications:

Experience

· Basic Qualifications:

· Two (2) years of recent experience (within the past three (3) years) as a Licensed Vocational Nurse.

· Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

· High School Diploma/GED

License, Certification, Registration

· Phlebotomy Technician II Certificate (California) OR Phlebotomy Technician I Certificate (California)

· Vocational Nurse License (California)

· X-Ray Technician Limited Permit (California)

· I.V. Certification

· Basic Life Support

Additional Requirements:

· Ability to demonstrate knowledge of and to utilize the principles, theories, practices and techniques of radiologic technology.

· Extraordinary customer relations and quality service are critical to our success.

· We seek candidates who can demonstrate these skills and are dedicated to providing the highest quality of service to our health plan members.

· Ability to give and follow verbal and written instructions.

· Ability to work effectively with the public.

· Demonstrated knowledge of sterile technique.

· Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and vendors.

Notes:

· Will check in, draw labs, LVN III support in FM, NC, Peds and perform radiology (Full Tech) .

· Works evening, weekend, and holidays per business needs as MF LVN III role.

COMPANY: KAISERTITLE: Multi-Function Health Care Worker - LVN LA HABRA MOB - Family Medicine-Adult PrimCareLOCATION: La Habra, CaliforniaREQNUMBER: 1295479External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.