ON SITE Manager - Affordable Housing

Position Overview

The Onsite Manager is responsible for the daily operations, resident relations, and compliance management of an affordable housing property. This role ensures the community operates efficiently, meets all regulatory requirements, and provides a safe and welcoming environment for residents. The Onsite Manager serves as the primary point of contact for tenants, vendors, and property ownership.

Key Responsibilities

Oversee day-to-day property operations including, rent collection, maintenance coordination, and rule enforcement.

Maintain accurate resident records and ensure compliance with local, state, and federal affordable housing regulations (HUD, LIHTC, and other program requirements).

Manage move-in, move-out, and unit inspection processes.

Respond promptly to resident inquiries, complaints, and emergency situations.

Collaborate with maintenance personnel to ensure timely completion of work orders and property upkeep.

Enforce lease agreements and community policies consistently and fairly.

Prepare monthly management and occupancy reports for ownership or property management company.

Maintain strong relationships with residents, local agencies, and regulatory inspectors.

Assist in budget monitoring and cost control for site operations.

Qualifications

2 years of housing or property management experience; affordable housing program experience preferred.

Knowledge of Fair Housing, HUD, and LIHTC compliance.

Strong organizational and communication skills.

Proficient in property management software (AppFolio, Yardi, or similar).

Ability to handle confidential information responsibly and maintain professional boundaries.

Must reside onsite or be available to respond to after-hours emergencies.

Working Conditions

Full-time, onsite position located at an affordable housing property.

Requires occasional evening or weekend availability for emergencies or community events.