OR Scheduling Clerk

Essential Functions:

Schedule, re-schedule and cancel surgeries for multiple service lines sometimes working in a very fast paced environment. Develop and maintain physician Operating Room schedules.

Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time. Open, cancel and modify physician operating room and clinic schedules.

Communicate changes to the appropriate personnel and other departments.

Rebook cancelled patients as determined by physician procedures and department policies. Must be courteous, flexible, have a positive attitude with members, physicians, staff and visitors/family.

Problem-solve issues and ability to maintain detailed records and statistics with little direction. Submit weekly reports. As needed, write letters to members concerning surgery issues.

Treat concerns as opportunities to improve service and ensure appropriate outcomes occur.

Communicate effectively with consumers, co-workers and other departments in the medical offices, hospital and regional offices.

Provide requested information as needed to all customers, internal and external; research, investigate, and problem- solve in a self-directed, empowered manner; document and report outcomes appropriately

Exhibit effective verbal and written communications skills in order to communicate effectively with customers, coworkers and other departments in the medical offices, hospital and throughout the California region. Work as a team member to support the Surgery Scheduling Department.

Grade 06

Basic Qualifications:

High school diploma or equivalent.

Two years healthcare office experience performing surgery scheduling duties required.

Word processing skills required.

Microsoft Office required.

Must have experience with a computerized surgical/clinical appointment system in a position that demonstrates knowledge and skills in the following areas: PARRS, HealthConnect and O365.

Medical Terminology

Typing 35 wpm

Passing of a PC assessment

Preferred Qualifications:

Previous experience as a medical assistant is preferred.

COMPANY: KAISERTITLE: OR Scheduling ClerkLOCATION: Sacramento, CaliforniaREQNUMBER: 1212846External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.