Part-time Administrative Assistant / Customer Service

Small family owned and operated vehicle lien sale business is looking for a part time administrative assistant / customer service professional.

We are looking for someone with good character including: honesty, punctuality, respect, accountability, reliability, and loyalty.

Applicant must have:

Attention to detail and accuracy

Organization skills

Communication skills through phone calls and emails.

Strong, upbeat customer service

Planning and organizing

Prioritizing

Problem assessment and problem solving

Information gathering and information monitoring

Flexibility

Adaptability

Self-motivated

Self-orientated

Self-disciplined

No micro-managing, just get the job done.

Main Job Tasks and Responsibilities:

Answer, screen and answer questions on multi-line phone

Provide prices for all services offered via email and phone

Verify new account request documents, approve and activate

Work with other states to request and receive records

Process daily outgoing mail via stuffing machine

Operate postage machine for varied envelope sizes

Collect payment for work completed including credit card processing

Respond to emails

Open and respond to support tickets

Maintain electronic filing system

Handle requests for information and data

Resolve administrative problems and inquiries

Prepare written responses to routine inquiries

Open, sort and distribute incoming correspondence

General front and back office duties

Education and Experience Requirements:

Minimum 1 year experience in a busy front office role

High School Graduate, two year degree or formal vocational school is a plus

Knowledge of operation of standard office equipment.

Knowledge of clerical and administrative procedures and systems such as filing and record keeping

Google Drive Documents and Spreadsheets

Strong knowledge of Social Media and Internet - required

Phone: DO NOT CALL

Please read the following carefully:

Send resume as an attachment. DO NOT fax your resume or call. Any and all questions will be answered via email. Thank you in advance for your interest.

Schedule:

5 hour shift

Monday to Friday

Work Location: In person