Patient Access Representative II - Lab - Administration

JOB SUMMARY:Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.SKILLS REQUIRED:

Listens well and devotes full attention to patients and medical professionals alike

Detailed and empathetic as the job involves dealing with people who are critically ill or injured

The ability to remain calm, even under the most stressful of situations

Communicates well, both orally and in writing

The ability to maintain confidentiality

Possesses a basic understanding of medical terminology and procedures

Resourcefulness

MINIMUM QUALIFICATIONS:High School Diploma, G.E.D. or EquivalentPREFERRED QUALIFICATIONS:Associate's Degree1 year of Healthcare ExperienceExperience with Epic or other EMR systemsExperience with payment collection effortsBilingual English/Spanish and/or other languages that meet business needs of the departmentThe current salary range for this position is 22.00 to $30.27A candidate’s placement in the range will be determined based on the terms and conditions of the applicable collective bargaining agreement. Rady Children’s Hospital is committed to being externally competitive and internally equitable. We demonstrate this commitment by reviewing market data to remain competitive within the nonprofit, healthcare sector. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.EOE including disability/vet