Patient Care Coordinator/Director of First Impressions

We are seeking a self-motivated, goal-oriented team player to provide high quality concierge patient care. In this role, you will be a critical member of our team, ensuring smooth coordination of patient care and delivering exceptional customer service.

We practice Complete Health Dentistry that focuses on the relationship of Oral Health to overall health. Our practice offers comprehensive dental care in a fee for service environment. Our team focuses equally on exceptional customer service and delivering the highest quality care.

Job Description

Managing all patient communication intake (phone, email, text)

Collect balance for services rendered

Recare call to fill doctor and hygiene schedules, booking them to their daily goals

Appointment confirmation calls, texts, emails

Obtain new patient paperwork and maintain currency/accuracy of existing patient paperwork

Obtain and input dental insurance policy information into PMS

Assist in marketing/networking efforts

Track and report on all new patients and lost patients

Job Requirements

2 years dental office experience

High computer literacy (Microsoft and Dentrix experience preferred)

Always maintain professionalism (tone of voice, body language, facial expressions, etc.)

Benefits

401K + 401K matching

Monthly performance bonus

Medical, dental and vision benefits

Accrued paid time off

CA sick leave

Birthday off paid

Continuing education opportunities