Patient Services Representative II

07 Aug 2024

Vacancy expired!

Organization:SPMF-Sutter Pacific Medical Foundation - NorthPosition Overview:Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.Job Description :EDUCATIONEquivalent experience will be accepted in lieu of the required degree or diploma.HS Diploma or equivalent education/experiencePREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:1 year as typically acquired in a similar environment.SKILLS AND KNOWLEDGEBasic knowledge of insurance policies and procedures, as well as patient billing.Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.Ensure the privacy of each patient’s Protected Health Information (PHI).Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.License/Certifications:Education:High School Diploma (Required)Job Shift:DaysSchedule:Full TimeShift Hours:8Days of the Week:Friday, Monday, Thursday, Tuesday, WednesdayWeekend Requirements:Rotating WeekendsBenefits:YesUnions:NoPosition Status:Non-ExemptWeekly Hours:40Employee Status:RegularNumber of Openings:0Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

Full-time
  • ID: #44684599
  • State: California Santarosa 95401 Santarosa USA
  • City: Santarosa
  • Salary: USD TBD TBD
  • Showed: 2022-08-07
  • Deadline: 2022-10-07
  • Category: Et cetera