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- Develop and maintain a Virtual Server Infrastructure (VMware) including procedures for routine administration, including backup/restore, allocation, archival, shutdown, and startup processes.
- Develop hardened Windows Servers and Linux images for automated deployment.
- Support and maintain Data Center and Cloud Infrastructure.
- Design, test, implement, and manage IT service continuity.
- Develop solutions to ensure the support of defined RTOs and RPOs.
- Provide third-tier support to servers and infrastructure applications. May interact with network services, application teams, or vendors to restore service and correct the core problem.
- Responsible for the server systems life cycle including testing, implementing, maintaining, and supporting the environment.
- Update and maintain Server and Platform documentation.
- Perform capacity and performance management based on business needs and IT infrastructure growth capacity. Facilitate the development of policies to ensure that existing capacity is being used efficiently.
- Facilitate the development of patching and version management policies to allow the Operations team to perform monthly security patch and version management on all IT infrastructure.
- Develop strategies for the TIS solutions using current and emerging technologies.
- Participate in the establishment of department goals and for implementing procedures and performance standards to achieve these goals.
- Perform ad hoc responsibilities and duties as assigned.
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent work experience.
- Minimum of 5 years’ experience in a corporate server support environment.
- Minimum of 2 years’ experience in a financial services organization preferred.
- Knowledge and experience with ITIL and ITSM standards.
- Knowledge and experience supporting Microsoft solutions like Desired State Configuration (DSC), Group Policies, O365.
- Knowledge and experience supporting VMware vSphere, VMware Horizon, and AWS Cloud.
- Knowledge and experience with scripting (PowerShell).
- Knowledge and experience with automation tools like Terraform, Bitbucket, Chef and Jenkins.
- Exceptional customer service and communication skills.
- Must have excellent verbal and written communication skills specific to both technical and business audiences.
- Must be able to work effectively under pressure, either independently or as a member of a team, with minimal supervision.
- Ability to motivate and influence others to achieve results.
- Must have excellent analytical and problem-solving skills.
- ID: #49380186
- State: California Sanfrancisco 94101 Sanfrancisco USA
- City: Sanfrancisco
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2023-02-28
- Deadline: 2023-04-25
- Category: Et cetera