Procurement & Operations Specialist

The Procurement & Operations Specialist manages sourcing, purchasing, order fulfillment, and inventory for IT products and customer projects. This role works closely with sales, engineering, suppliers, and warehouse teams to obtain competitive pricing, maintain accurate records, and ensure timely delivery. Product categories include networking equipment, power infrastructure, cabling, security systems, software, and telecommunications hardware.Key ResponsibilitiesSourcing and quotation support: Review customer requirements with sales and engineering, coordinate bills of materials with manufacturers and distributors, request quotations, and negotiate pricing and commercial terms.Deal registration: Submit and track manufacturer deal registrations, confirm pricing validity, and coordinate extensions to protect project margins.Purchasing and order management: Validate customer purchase orders against approved quotes, create sales orders and supplier purchase orders, and resolve pricing, quantity, or scope discrepancies.Delivery tracking: Monitor open orders and shipments, communicate delivery updates, and resolve backorders, delays, partial shipments, returns, and warranty issues.Customer invoicing: Generate invoices following delivery, verify amounts against sales orders, record serial numbers when required, and coordinate billing discrepancies with sales and accounting.Inventory and receiving: Verify incoming shipments against purchase orders, label and route materials, maintain accurate inventory in Sortly, and support replenishment planning and cycle counts.Shipping and logistics: Process outbound shipping requests, prepare packages, labels, and shipping documents, and coordinate parcel, palletized freight, and international shipments based on cost and delivery requirements.System maintenance and reporting: Maintain customer and supplier contacts, product catalogs, and supplier pricing in ChannelOnline. Manage RFQ records through Teamwork Desk and HubSpot, generate purchasing and sales reports, and improve operational workflows.