Product Designer (UX Designer II)

SVB Financial
Sanfrancisco, CA
28 Nov 2024

Vacancy expired!

BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description Product Designer (UX Designer II )

About SVB:

Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast.

Our clients define what comes next.

In the past 35 years, we've accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, a majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companiesthat completed an IPO in the last two years were our clients.

Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.

About the Role:

The UX Product Designer II will be part of a high-impact team dedicated to transforming how users experience SVB and help us implement our digital transformation strategy. The ideal candidate is:
  • An experienced and creative UX designer who is deeply passionate about design, product, and the end-to-end user experience
  • A team player who excels at partnering across Product and Engineering to understand user goals, requirements, and design solutions with the customer at the center.
  • Able to break down complex problems and provide human-centric solutions through excellent analytical and problem-solving skills
  • Able to work independently, quickly and reliably in a creative environment with a keen attention to detail
  • Able to thrive in a world of ambiguity and incomplete data , and is driven to synthesize inconsistent stakeholder input into tangible design explorations that are substan tiated with research insights

Once Here, You Will:
  • Partner with other UX Designers to follow best practices and deliver consistently on-brand, world-class design solutions
  • Work within an agile environment to create design assets
  • Collaborate with Product Managers, Engineers, and other cross functional stakeholders to understand business objectives, needs, and constraints
  • Create high quality UX deliverables based on user goals and priorities, including wireframes, flow diagrams, storyboards, and interactive prototypes using Figma
  • Partner with user research team to execute research plans and agenda
  • Provide insights to the product development team and document user goals, needs, motivations and pain points through user personas, use cases, and experience maps
  • Communicate complex design concepts clearly and persuasively across different audiences at varying levels of the organization with minimal conflict and complications between collaborative and cross-functional personnel
  • Leverage user insights from user research to make recommendations to improve the user experience and create new concepts to bring those recommendations to life
  • Provide guidance to UI/UX style guides to support core brand look and feel and help ensure designs stay on-brand and on-trend
  • Use strong storytelling and presentation skills to communicate conceptual ideas, design rationale and the specifics of human-centered design process in all phases of the product development lifecycle, including product ideation and definition, UX design, and user research, detailed design and optimization

What You'll Bring:
  • A strong portfolio of work exemplifying a deep understanding of UI/UX lifecycle to define user experiences, visual and interaction design through human-centered design solutions (flows, prototypes, and user feedback)
  • A collaborative Design Thinking mindset and a Lean UX approach
  • Experience delivering on multiple projects in various stages of the product lifecycle in a highly asynchronous , dynamic environment
  • A deep knowledge of Figma and other tools for generating low-fidelity and high-fidelity prototypes, as well as JIRA for partnering with developers
  • A knowledge of design, repository, story and backlog management tools and resources
  • A history of designing omni-channel experiences, including desktop, mobile web and mobile app experiences ()
  • A knowledge of current web technology capabilities and cross-device considerations
  • An ability to communicate respectfully when challenging assumptions and tactful style when receiving feedback
  • 3+ years' experience with a background in the financial services industry (preferred)
  • A Bachelor's or master's degree in the study of design including one of the following: Design, Information Architecture, HCI, or equivalent project/portfolio experience (preferred)Experience working in and an understanding of an Agile development environment

Join us at SVB and be a part of bringing our clients' world-changing ideas to life.

2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.