Program Assistant

Description We are in search of a Program Assistant to support our Program Manager, specifically with database management and administrative tasks. This role is based in the mid-Wilshire area and offers a contract-to-hire employment opportunity. The successful candidate will be expected to learn and work on the Spectrum grant database and our Constituent Management system, among other responsibilities.Responsibilities: Manage and maintain the Spectrum grant database, ensuring data accuracy and efficiency Work with the Constituent Management system to track and manage client details Handle administrative tasks such as check requests and expense reports for team members Provide support for events as required, assisting with planning and coordination Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to perform various tasks Execute data entry tasks with precision and speed Answer inbound calls and manage email correspondence, ensuring customer queries are addressed promptly and effectively Schedule appointments and manage calendars for team members Ensure customer service is provided at the highest level, resolving issues and answering inquiries Monitor and manage customer accounts, taking appropriate actions when necessary.Requirements Proficiency in Microsoft Office Suite including Microsoft Word, Excel, Outlook, and PowerPoint Experience in managing databases Ability to answer inbound and outbound calls efficiently Excellent customer service skills Proficient in data entry tasks Ability to manage email correspondence effectively Experience in scheduling appointments Strong organizational skills and attention to detail Excellent written and verbal communication skills Ability to multitask and prioritize work as needed Ability to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .