Program Manager I

Location: Sunnyvale, CA Description: Position: Program Manager I

• Triage incoming reports to ensure reporters have provided all information required for assessing the issue
  Oversee response to incoming reports in accordance with predefined workflow
  Coordinate remediation with reporters to ensure required steps are completed
  Escalate incoming reports to Security & Privacy and Legal teams as needed
  Document report and remediation details in internal tools
  Contribute to workflow improvement as needed
  Top 3 Daily Responsibilities:
  Triage incoming reports to ensure reporters have provided all information required for assessing the issue
  Oversee response to incoming reports in accordance with predefined workflow
  Coordinate remediation with reporters to ensure required steps are completed

• BA/BS degree or equivalent experience 1 year of relevant work experience, including experience in project or program management
• Ability to manage technical documentation processes Excellent written and interpersonal communication skills Attention to detail Basic understanding of data types (e.g., PII, SPII, business data, user data) and which are most sensitive.
• Basic understanding of data protection using technical controls in security and or privacy.