Program Specialist I

Description We are seeking a dedicated Program Specialist I to join our team in San Francisco, California. This role involves providing legal support through data entry, email communications, customer service, reviewing documents, and managing records. This is a short-term contract role that offers the opportunity to work in a hybrid workplace, spending one day in the office each week.Responsibilities: Accurately perform data entry tasks, ensuring all information is correctly inputted and updated. Respond promptly and professionally to emails and voicemails, providing excellent customer service at all times. Review various documents, including oath cards and other forms, for completeness and accuracy. Process records efficiently, maintaining an organized system for easy retrieval and reference. Sort, distribute, scan, and process incoming and outgoing mail and other materials. Process licensee status changes and billing adjustments as required. Assist in the preparation of data and reports, ensuring all information is accurate and up-to-date. Maintain computer systems and databases containing applicant and licensee information, as well as records of verbal and written communication. Utilize Microsoft Word, Excel, Adobe Pro, and virtual meeting programs such as Zoom or Microsoft Teams for various tasks. Provide administrative assistance in an office setting, performing clerical duties as needed. Requirements Proficiency in Data Entry Ability to manage Email Communications effectively Strong Customer Service skills Experience in drafting Legal Documents Knowledge of Records Management Skilled in Scanning documents and files Proficiency in using MS Office Proficiency in using Adobe Acrobat Familiarity with virtual meeting platforms like Zoom and Microsoft Teams Experience in providing Administrative Assistance Knowledge of Office Administration processes and procedures. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .