Project Manager - Eurofins Environment Testing Northern California, Air Toxics, Folsom, CA

Eurofins Environment Testing is looking for Project Manager in our Folsom location to provide client services.The Project Manager is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM role fosters and develops client relationships in support of the laboratory mission. Essential Duties and Responsibilities:Project Setup & DocumentationReview project in LIMS.Create and configure project.Add project notes (special reporting, invoicing instructions, etc.).Review project documentation (permits, SOW, QAPP, purchase/task orders).Upload all project documents to the central repository.Manage purchase orders, task orders, contracts, and change order requests.Verify that lab compound lists and limits meet project requirementsAdd project-specific limits/lists to LIMS.Assign deliverables and delivery routes.Communicate project details to operations.Initiate project kickoff call with client and staff as needed.Engage workshare labs, service centers, or non-Eurofins ET locations .Work with operations to ensure adequate capacity.Provide updates to operations on upcoming work.Maintain familiarity with state and national program requirements.Create bottle orders.Schedule courier or field sampler when needed.Confirm subcontract labs are approved and properly set up as vendors (for new and existing work).Initiate approval process for subcontract labs not on the approved list.Generate subcontract paperwork.Create requisitions in accounting software for subcontracting work.Verify lab certifications and limits meet project requirements.Confirm EDD format availability for new quotes; submit helpdesk ticket if a new format is required.Provide client support documents as needed (contact lists, bottle tables, preservation tables, etc.).Sample ReceiptCommunicates any issues to clients for duration of projectManages incoming work for Rush and short hold samplesReviews log-inResolves log-in issues with clientInforms client of any log-in issuesSets samples to “available” after reviewSends client sample receipt confirmationReportingUnderstand client-specific reporting requirementsReview job list daily and manage due datesNotify clients of any expected delays prior to the due dateConfirm data anomalies with operations (e.g., filtered > dissolved, deviations from historicals)Review reports and EDDs before submissionConfirm correct report format and EDD formatIssue final reports by client due datesIssue final data packagesComplete state reporting forms and submissionsPrepare DMRsInvoicingSets up delivery routesReviews final invoice before issuing to clientGenerate credit/debit memos as neededSubmit credit/debit memos for approval and send approved versions to the client when applicableSubmit revised invoices when corrections are requiredFollow up with clients to confirm accurate invoicingWork with collections on A/R follow-upConduct regular reviews of A/R statusClient set-upWork with CSM to communicate lab capabilities to the clientSubmit new client review requestsConfirm sales assignments with the Business Development Manager and Account ExecutivesReceive new quote requests from clientsReview client contract requirements with CSM, Lab Director, and othersReview and submit purchase orders for approvalFollow up on client terms and credit limitsAccount MaintenanceConduct follow-up calls and client visits as neededSubmit client complaints and participate in corrective actions and follow-upCommunicate client issues/complaints to salesFollow up on client requests, including technical supportUse internal resources to resolve client needs efficientlyMaintain familiarity with company capabilities and key contactsForward opportunities and leads to salesForecast upcoming workQuotes & ProposalsInitiate QAPP review with operations, QA, and subcontract labs as neededRequest technical support from operations (special requests, method development, technical reviews)Generate quotes and obtain approvalsReview client quote requests for capabilities, certifications, and scopeConfirm client contracts and pricingDetermine appropriate lab placementVerify that lab certifications, compound lists, and limits meet project requirementsPrepare and submit quotes for approvalSend approved quotes to clientsForecast and track quotes in LIMSProvide QAPP/SOW information to clients as neededUpdate project status in LIMSOther ResponsibilitiesPerform other duties as assigned by leadership