Quality Engineer

We are looking for a Quality Engineer to join our Rexel USA team in Santa Clara, CA!Summary:

The Quality Engineer is responsible for providing experienced quality assurance support to the commercial and local branch teams. Apply process improvement methodologies and quality assurance tools to improve customer service, supplier productivity, quality, cycle, and delivery performance within an ISO-based Quality Management System (QMS). Support direct contact with some of the largest customers and/or suppliers in several key vertical segments. The Quality Engineer will provide training and coaching with in the quality organization.

What You'll Do: Develop and drive process consistency to ensure compliance with sourcing quality and qualification requirementsExecute key customer service projects to reduce defects and cycle time and improve fulfilmentAssist in developing and implementing ISO compliant processes for applicable business functionsConduct process audits and manage regulatory compliance requirementsDrive customer quality improvements utilizing the quality dashboard metricsManage non-conforming material, customer complaint, and corrective/preventive action processesPrepare sound responses to customer-issued corrective actionsLead internal and support external ISO auditsLead cost of quality reduction initiative for given area of responsibilityLead and track supplier/part qualifications and surveillance activities for assigned commodities or segmentsMonitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective and preventive action implementationPartner with Procurement to establish methods of evaluating existing suppliers and approve potential suppliers through various assessment screens and quality metricsWork with external customers, internal customers, and business leadership as needed to meet goals and communicate performanceOther duties as assignedJob Duties Disclaimer:

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.