Receptionist Needed

Davis H&R Block

Client Service Professional

We are looking for two Client Service Professional's for our Davis office.

Job Description

The Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that meets the unique needs and preferences of each client.

The Client Service Professional is responsible for:

- Greeting clients in a personalized, friendly, and inviting manner

- Matching clients with the best suited tax professional for their needs

- Scheduling clients how they would like to be scheduled

- Handling client exits by assuring all current and future needs are met

- Maintaining office cleanliness and organization of resources with team members

- Administrative & other duties as assigned

- Assisting Tax Professionals with client work

Skills and Experience:

- Strong customer service skills needed to ensure an outstanding end-to-end client experience.

- Ability to perform well under stress while working in a fast-paced environment.

- Ability to multitask.

- Strong organizational and time-management skills.

- Knowledge of cash registration operations is a plus.

- Experience with a Windows based computer system is preferred.

This is a temporary, seasonal position from December 9, 2024 to April 17, 2025.

Hours: Day Position Available

Average hours: 40 hours per week.