Referral Coordinator

DescriptionVenice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their income, insurance or immigration status. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across an area that spans from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers and mobile clinics plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.orgJoin our VFC's Centralized Referral Team and make a difference in the communities that we serve. Our Centralized Referral Team processes referrals to specialty care, diagnostics, DME and other services. Under the guidance and direction of the Referral Supervisor, the Referral Coordinator will:

Request authorizations for required referrals

Act as a liaison for patients and clinicians related to specialty care referrals

Facilitate communication with referring clinicians

Refer patients to appropriate resources

Provide follow-up through phone, our patient portal, and established communication systems

Complete other duties as assigned

Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together.Note, the work location will be either 2114 Artesia Blvd., Redondo Beach, CA 90278 or 4700 Inglewood Blvd., Culver City, CA 90230; to be determined by the hiring manager at time of offer.Salary Range: $29.42 - $42.14 HourlyQualificationsRequired:

Minimum of 2 years of experience in a health care setting

Familiarity and knowledge of standard office equipment, electronic health records, and software products to perform administrative work.

Ability to establish and maintain and productive working relationships with clinicians, staff and patients from various social, cultural and economic backgrounds.

Attention to detail; ability to prioritize and multi-task assignments with competing demands.

Excellent organizational skills to complete work in a timely and efficient manner

Ability to schedule patient appointment using computerized scheduling system.

Preferred:

Experience processing referrals strongly preferred

Familiarity and knowledge of authorization process & managed care programs

Bilingual in English/Spanish

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.