Remote Automation Engineer

VALiNTRYtechnology
Tustin, CA
12 Nov 2024

Vacancy expired!

IT Automation / OPS Engineer with remote monitoring and maintenance (RMM) experience to assist in developing a robust RMM practice at a growing MSP. The ideal candidate will have experience in managing RMM solutions (preferably Kaseya VSA) and automated software deployment and management in an MSP environment.

Job Responsibilities:
  • Develop and maintain automation of IT operations in an MSP (multi-tenant) environment, including but not limited to:
    • RMM agent procedures utilizing Kaseya VSA
    • Azure integration with on premise active directory
    • Management of user configurations via Microsoft Intune
  • Develop tools for onboarding new clients
  • Develop tools for onboarding / offboarding end users via tools such as Power Automate, etc.
  • Assist with level 2 support issues as needed
  • Work closely with other consultants for collaboration on client projects
  • Document IT policies and procedures
  • Special projects as assigned
  • Perform analysis and development of centralized IT operations, automation, monitoring, alerting, reporting, and diagnostic systems, tools and databases.
  • Maintain the service to ensure compliance with configurations, patches and approved designs.
  • Analyzes emergent IT infrastructure management systems and operating requirements and engineers integrated system solutions to optimize the performance and availability of IT systems.
  • Develops and implements custom solutions using programming/scripts for efficient operation and to maintain the highest availability of IT systems.
  • Install, customize, and integrate IT management, monitoring, alerting, and reporting systems (hardware and software) plus ensures the reliability, availability, and performance of those systems.
  • Other duties as needed

Experience Requirements:
  • Windows 10, Office 365, Active Directory, and Windows server
  • Ability to learn new technologies quickly
  • Solid networking knowledge (DNS, DHCP, TCP/IP, routing, firewalls, WiFi etc.)
  • Ability to multi task and handle issues in a fast-paced environment
  • Must be able to work independently and be resourceful in problem solving
  • 4 year technical school degree or higher preferred
  • 5+ years of experience working in automation
  • Must have excellent communication and customer service skills
  • Must thrive in a collaborative team environment, share knowledge and enjoy creating solutions
  • Preferred: A+, Network+, or MCP certification
Please note: This client is not accepting candidates submitted by other staffing firms or agencies at this time. Thank you. Applicants for this opportunity must have an unrestricted right to work in the United States.[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.] VALiNTRY Services and all its divisions are equal opportunity employers. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or any other federal or state protected category. For immediate consideration, please contact John Patten - Information Technology Recruiting Manager O: 800-360-1407 D: 407-205-112 4 E:John@valintry.com LinkedIn: https://www.linkedin.com/in/john-patten-800a07219/ For a complete list of our current openings, please visit VALiNTRYtechnology.com