Residential Service Company Seeking a Standout Office Assistant

Job Title: Part-Time to Possible Full-Time Office Assistant (Remote)

Location: Remote

Hours: Approximately 15-20 hrs per week, Monday - Friday / Flexible Schedule (Specific Hours TBD)

Pay: $21-$24/hr + Commission (based on experience)

About Us:

We are a locally owned and operated home services company committed to providing effective and reliable solutions to homeowners. We are also committed to delivering excellent customer service and support to all of our clients. As we continue to grow, we’re looking for a part-time Office Assistant to support our day-to-day administrative operations remotely.

Job Summary:

We're seeking a detail-oriented, dependable, organized, and self-motivated individual to join our team remotely. The ideal candidate will have excellent communication skills, be comfortable handling scheduling, customer service calls, and assist in keeping our office operations running smoothly.

We are currently hiring for a part-time assistant position, with the potential to expand to full-time contingent upon additional training, duties, and a strong fit.

Responsibilities:

Answer and respond to customer phone calls and emails professionally

Schedule and confirm appointments for technicians

Maintain and update customer records in our system

Assist with invoicing, payment tracking, and light bookkeeping

Prepare and send service reminders and follow-up emails and texts

Support the team with general administrative tasks as needed

Gain new business through lead-based and non-lead-based communications

Requirements:

Prior experience in office administration or customer service preferred

Must Have Strong Communication and Organizational Skills

Ability to multitask and manage time efficiently

Well-versed in using scheduling software, email, and cloud-based programs

Reliable internet connection and home office setup

Tools/Software Experience (preferred but not required):

Google Workspace (Calendar, Docs, Sheets)

CRM or Scheduling Software

Why Join Us?

Remote work schedule with flexible hours, hourly pay + commission

Supportive team

Growth Opportunity

How to Apply:

Please reply to this post with your resume, at least one letter of recommendation, and a brief message introducing yourself. Let us know your availability and why you are a great fit for the role.