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Overview:
Who Is Simpson Housing/Simpson Property Group?Headquartered in Denver, Colorado we are a large, fully integrated real estate company with a rich and successful history dating back to 1948. Our dynamic company acquires, develops, builds and manages luxury apartment communities in highly desirable locations throughout the United States. We are a company that constantly strives to "raise the bar" and continues to receive industry accolades for our strong commitment to providing outstanding customer service to our residents. We also believe in being a good neighbor by giving back to the communities we serve through numerous hours of volunteer work provided by our dedicated team of employees each and every year.Responsibilities:
What We Are Currently Looking For:
RESIDENTIAL SERVICES REP/CUSTOMER SERVICE REP - The Lofts at The Security Building (a premier Class A high-rise community located in the heart of DTLA in the Historic Core neighborhood) - LOS ANGELES, CAThis key member of our property operations team will be responsible for:- You will rely on your customer service skills to help resolve resident issues and to build a strong, professional rapport with residents at the property
- As the Residential Services Rep, you will take ownership and manage the entire lease renewal process from start to finish
- This position will work closely with our maintenance team to ensure that all maintenance requests are resolved and will follow-up with residents to ensure their satisfaction
- You will provide ongoing support to the front office and assist them with administrative duties including data entry, ordering supplies, making copies of business correspondence, etc.
- With customer service being at the center of our business, this position will make courtesy calls to all new residents to ensure they are satisfied with their decision to live at a Simpson community
Qualifications:
Candidates who apply should have:- 2+ years of experience customer service experience (real estate, retail, hotel/hospitality, etc.)
- Previous leasing experience is a plus but not a requirement
- Strong customer service orientation and presentation skills are necessary
- Working experience with MS Office Suite (Word, Excel, PowerPoint)
- Highly competitive compensation
- Multiple medical plan options
- Dental and vision insurance
- 401(k) plan with company match
- Long-term disability
- Life insurance
- Generous paid time off (PTO)
- Substantial discount on rent (certain restrictions apply)
- Commuter benefits
- Education reimbursement and much more
Los Angeles
State/Province:
CA
- ID: #38771669
- State: California Los angeles 90013 Los angeles USA
- City: Los angeles
- Salary: TBD
- Job type: Full Time
- Showed: 2022-04-15
- Deadline: 2022-06-12
- Category: Et cetera