Sales and Client Relations Representative

JOB DESCRIPTION

POSITION SUMMARY

The Sales and Client Relations Representative leads the client acquisition process from first contact through project handoff, ensuring each client experiences Flor Landscaping’s high standard of service. This role bridges design and construction, managing communication, scope alignment, and scheduling while driving sales performance and revenue growth. The position requires proactive communication, disciplined follow-up, and a deep understanding of outdoor living design, landscape enhancements, and construction.

ABOUT Flor Landscaping

We are Flor Landscaping, we provide landscape services and we are growing by the day. Our mission: We are dedicated to transforming outdoor spaces with expert care, craftsmanship, and personalized service to enhance every family's home. We are passionate and eager in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are professional, safe, work as a team, humble, hungry, and respectful.

PERFORMANCE OBJECTIVES

Respond to new leads within 3 hours of inquiry, and perform discovery calls to assess client goals, needs, and timelines.

Schedule consultations — virtual or in-person — based on project scope.

Qualifying and advancing leads to the design or bid stage.

Maintain consistent communication and follow-up until the deal closes.

Prepare and deliver proposals within 3 business days of consultation, working with other team members.

Close qualified leads and secure signed contracts.

Hand off projects to the operations team with complete and accurate documentation.

Coordinate closely with the Design Manager and Project Manager for smooth transitions.

Track and update all opportunities, notes, and activities in Jobber and Buildertrend.

Identify referral opportunities and maintain positive relationships with partner vendors.

Continuously improve sales processes through feedback and data insights.

Performs other duties as assigned.

KEY COMPETENCIES

Strong communication and interpersonal skills.

Proven ability to build rapport and trust with clients.

Organized and detail-oriented with solid time management.

Understanding of the landscape industry.

Ability to manage multiple leads and deadlines simultaneously.

Solution-oriented with excellent problem-solving skills.

Professional presentation and consultative sales approach.

Collaborative mindset with cross-functional teams.

Strong follow-up discipline and accountability.

Confidence in delivering proposals and closing deals.

Emotional intelligence and empathy in client interactions.

EDUCATION AND EXPERIENCE

GED or High School Diploma required; BS in Business (Preferred)

Minimum (2) years of experience in sales, preferably in landscaping, construction, or design/build

Minimum (2) years of progressive leadership experience

Current State Driver’s License & Clean Driving Record required

Experience working with team members across multiple functional roles (Preferred)

Experience with Buildertrend, CRM systems, and basic estimating tools is a plus.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

Ability to spend prolonged periods of time standing, sitting, or walking

Ability to work in enclosed environments exposed to certian elements

Must be able to lift at least 25lbs

Ability to work both indoors (office or home office) and outdoors in varying weather conditions.

Regular use of computer, phone, and other digital communication tools.

BENEFITS

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Flor Landscaping recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line.

Already a Flor Landscaping candidate? Please connect directly with your recruiter to discuss this opportunity.