Salesforce Business Analyst

Position: Salesforce Business Analyst Location: Fountain Valley, CA (initially remote) Duration: Contract Must have: CLM (Contract Lifecycle management)

• Salesforce, Business Analyst is responsible for conducting business analysis and documenting business requirements.
• They will work with internal business users, product owners, UX and other technology partners to develop and enhance to Salesforce Sales Cloud, Service Cloud and other Salesforce products
• Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements.
• Develop user stories and process flows to support the development of Salesforce solutions.
• Define target state business processes and align functional solutions.
• Work with architects, Tech leads/Subject matter experts (SMEs) to assess and evaluate 3rd party products to integrate in Salesforce.
• Develops and presents documentation supporting project initiatives including business case, project scope, business and functional requirements, user stories and "use cases" in accordance with established service levels and documentation standards.
• Collaborate with developers to test and verify that solutions will meet the business requirements.
• Assist with all phases of development in an agile environment including QA, UAT and Change Management.
• Assist in coordinating business unit subject matter expert meetings in order to solicit and cross-reference business and functional requirements
• Creation of project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation.
• Ability to provide Salesforce demonstrations for clients