Senior Associate, Enterprise Partnerships

14 Oct 2024

Vacancy expired!

Senior Associate, Enterprise Partnerships

About the Team The DoorDash Enterprise team manages the strategic vision, acquisition, and development of the largest restaurant groups in North America. Given the scale of our key partners, this role is an important piece of DoorDash's growth and success in every market in which we operate. As a Senior Associate on the Enterprise team, you will deliver and support an operational game plan for DoorDash's biggest partners as well as work cross functionally with marketing, analytics, and product to drive our business forward.

About the Role DoorDash is looking for a Senior Associate to join the Enterprise team that will help execute the strategy, project planning, and relationship management of our largest restaurant clients. You will report into the Engagement Manager Lead on our Enterprise team.

You're excited about this opportunity because you will
What you'll do

  • Strategic Vision:
  • Engage partners in growth strategy conversations (i.e., adding more stores to DoorDash, increasing same-store sales, growing net profitability, etc)
  • Strategically introduce and build new DoorDash product opportunities to broaden partnership depth and increase partner revenue streams (i.e., white-label fulfillment)
  • Implement co-marketing campaigns with partners to promote the DoorDash partnership, drive sales, and increase customer awareness
  • Relationship Management:
  • Foster partner relationships with C-suite as well as strategy, marketing, and operations leads to provide a best-in-class partnership
  • Conduct Quarterly Business Reviews with partners to deepen relationship, review performance, and develop forward-looking strategies
  • Determine the needs and wants of merchants, prioritize them by impact on the business, and work to co-create solutions
  • Operational Excellence:
  • Serve at the primary point of contact for all issues
  • Grow operational improvement with your partners to ensure that together we are delivering the best experience for DoorDash customers
  • Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational efficiency
  • Work cross-functionally with our Product, Operations, Marketing and Sales teams to ensure merchants have the best possible experience when using DoorDash's services. This influences the overall product roadmap, making us better each day

We're excited about you because
  • You love working directly with clients; you create and maintain long-term relationships
  • You are passionate about using analytics to build insights around problems and opportunities
  • You're comfortable with several moving parts; we move quick and are defining an entire industry
  • You know how to take very broad challenges or opportunities and turn them into relevant projects with clear milestones and goals
Qualifications
  • 2+ years of experience in consulting, client success, account management, or sales
  • Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
  • Proficiency in one or more analytics & visualization tools (e.g., Chartio, Excel (can perform complex functions) , Google Sheets)
  • Bachelor's degree required

Nice To Haves
  • High growth or early-stage startup experience
  • Experience with marketplaces, operations, logistics or unit economics
  • Knowledge of CRM software (e.g., Salesforce)

Why You'll Love Working at DoorDash

We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

We are operators - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

  • ID: #21092944
  • State: California Los angeles 90079 Los angeles USA
  • City: Los angeles
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2021-10-14
  • Deadline: 2021-11-29
  • Category: Sales