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- Maintains system data and content
- Acts as the subject matter expert for system or application questions.
- Inputs, updates, or synchronizes data or content as requested.
- Audit’s data or content for accuracy, completeness, and quality control.
- Configures settings and applications as necessary, working with business partners to gather requirements.
- Troubleshoots systems issues and escalates as necessary.
- Monitor’s system performance through various reports and data feeds. Researches and resolves data failures and exceptions.
- Coordinates maintenance and outages with the appropriate Information Technology Group
- (ITG) associates and performs testing after maintenance.
- Develops, updates and test codes as needed.
- May monitor usage via reports to assess what content or data is being used.
- May manage vendor relationships.
- Evaluates data requests to determine the appropriate format and data reporting structure.
- Generates reports, audits output data for reasonableness, manipulates output, and formats
- results on a monthly, quarterly or ad hoc basis.
- Builds queries or report templates for end-users.
- Evaluates proposed and existing reports proactively and uses expertise to streamline or
- develop creative reporting solutions.
- Trains business users and/or acts as a business system application resource
- Serves as business owner of one or more applications, systems or web content areas.
- Trains new and existing users.
- Prepares and maintains training documentation.
- Coordinates all training associated with enhancement or upgrade releases
- Participates in system enhancements, upgrades and testing
- Gathers requirements for changes or enhancements from end-users and/or ITG, develops
- business case, considers system functionality and limitations, and works with ITG, external
- vendors and/or internal business areas to accommodate change.
- Analyzes impacts of upgrades and patch implementations to current system configuration
- and end-users.
- Develops test plan and scenarios to ensure expected results are achieved
- Ensures enterprise-wide changes in software, hardware or server do not impact the
- functionality of the application or system.
- May develop new functionality.
- Streamlines business systems processes
- Develops, analyzes and recommends business system processes to improve workflow
- and efficiencies and reduce costs.
- Develops and maintains system- and process-related documentation.
- Research new technology trends and solutions
- Identifies technology trends and proposes solutions to keep work processes and systems current.
- Research technology that may enhance the current application, system or database,
- determines viability for implementation, develops the business case and makes recommendation to senior manager.
- May need to train associates/non-associates on the proper use and maintenance of the application, system or database to ensure the integrity of the data.
- Performs additional responsibilities as assigned.
- Demonstrates an in-depth knowledge of business area systems. Exhibits knowledge in current and
- possible future policies, practices, trends, technology and information affecting the department/business area.
- Demonstrates ability to prioritize assigned work and complete in a timely manner.
- Demonstrates initiative by identifying issues and recommending solutions.
- Demonstrates effective written and oral communication skills with team members and managers.
- Demonstrates ability to collaborate and develop/maintain relationships within.
- Demonstrates effective and professional service orientation and builds appropriate rapport with
- internal contacts.
- ID: #46200819
- State: California Los angeles 90001 Los angeles USA
- City: Los angeles
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-10-04
- Deadline: 2022-12-01
- Category: Et cetera