Senior Business Systems Analyst

24 Jun 2024

Vacancy expired!

Job Opening ID: 34048

Reports To: Assistant Director

Working Title: Senior Business Systems Analyst

Department: OIT Student Systems Services

Bargaining Unit: 99

FLSA: Exempt

Payroll Job Code: 007584

Job Location: UCI Campus- Irvine

Percent of Time: 100%

Work Schedule: 8-5, M-F

Employee Class: Career

Position Summary:

The Office of Information Technology (OIT) is responsible for supporting the IT needs of UC Irvine faculty, students, and staff. Our mission is to provide information technology leadership, services, and innovative solutions to promote the research, education, and community service goals of the University. This position is within OIT's Enterprise Student Management Systems (ESMS) Division which provides support for the systems and applications used by six large, complex, and mission critical business units: Financial Aid and Scholarships, Financial Services, Graduate Division, Office of the Registrar, Summer Session, and Undergraduate Admissions. The division provides services for operational support and monitoring, incident management and troubleshooting, and software enhancements, maintenance, and upgrades, to a diverse group of complex in-house developed applications. The division also supports a wide range of integrations for the in-house developed applications and third-party software products. This position is within the ESMS BSA Team and directly supports operational and transformational information and technology projects for the six business units.

Under the general supervision of the Assistant Director, Enterprise Student Management Systems, the Senior Business Systems Analyst applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions. Analyzes and documents complex business functions and requirements for the supported business units. Serves as the liaison between business and information technology teams. Conducts business and information systems analysis for a variety of UCI projects, ranging from business process improvements to system implementations for both vendor and home-grown applications. Deconstructs complex processes and systems for team members in varying roles to understand, guiding them through designed solutions that help ESMS supported business units and the campus. As a member of the ESMS Business Systems Analysis Team, collaborates with peers to mature and standardize team services. Follows team standards and best practices and procedures. Advises and guides business and technical teams on solutions to complex problems for disparate heterogeneous systems spanning ESMS business areas. Applies experience and expertise to creatively design effective and efficient solutions.

Compensation Range:

Commensurate with experience

Department Website:

https://www.oit.uci.edu

Required:

Three (3) plus years of business systems analysis experience for medium-sized projects with medium-level complexity, including all phases of the Software Development Lifecycle (SDLC): planning, requirements, analysis, design, development, testing, deployment, and maintenance.

Bachelor's and/or Master's degree in related area and / or equivalent experience / training.

Thorough knowledge of business and process analysis functions. Thorough knowledge of related areas of IT, including enterprise applications software development lifecycle for implementations, new development, and enhancements. These include, but are not limited to Web Applications, Client Applications, data modeling, database designs, and SQL scripting for data extraction and data analysis needs. Analyzes and reviews program code and record layouts. Experience working within a formal software development lifecycle (SDLC). Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture. Follow industry and organizational standards and processes for eliciting and documenting complex business processes and requirements and translates them into various artifacts including business process diagrams, business requirements, functional requirements, use cases, process documents, and workflow documents, which can be successfully executed upon by operational support or development teams. Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distills underlying true needs from user requests. Analyzes and identifies impacts of changed requirements or processes. Provides operational support by analyzing system behavior, exceptions, or incidents to determine cause and identify options for remediation or workarounds. In-depth understanding and skill in process and systems requirement documentation standards. Demonstrated ability to work with others from diverse backgrounds. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Broad knowledge relating to software design. Demonstrated testing and test planning skills, including the ability to coordinate with a quality assurance (QA) team and/or testers. Experience with supporting various testing activities such as performance, regression, compatibility, security, and usability testing; contributing to a subset of selected functional testing to ensure quality of product prior to User Acceptance Testing; coordinating User Acceptance Testing; providing status updates as needed and/or configuring dashboards to report testing status. Leads and performs user acceptance testing activities for in-house developed and third-party systems, applications, integrations, and reports. Develops test plans and test cases, schedules, leads, and tracks defects by target audience. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Interacts with various levels of the organization in a professional, diplomatic, and tactful manner. Fosters good relationships with stakeholders. Listens and understands client needs and assists with explaining technology needs. Excellent analytical, technical, managerial, and interpersonal skills. Excellent organizational skill, and extremely detailed oriented. Adhere to OIT's cultural values: Collaboration, Respect, Trust, Transparency, Quality, Inclusiveness, Customer Centricity, and Learning and Growth

Preferred:

Demonstrated ability to manage partnerships between stakeholders of varying roles, including business stakeholders, project managers, developers, and quality assurance team (QA). Understanding of and skills in producing Training Materials or User Manuals. Understanding of and skills in providing BSA support for cutover and implementation plans. Plans and manages work effort to move projects to completion. Assists in development and enforcement of project deadlines and schedules. Drives and challenges business units on their assumptions of how they will successfully execute their plans. Helps manage resources in accordance with project schedules. Knowledge of university administrative business processes and system, especially those specific to student information systems, admissions, enrollment, financial aid, student accounts receivable, etc.

Special Conditions Required:

Must pass a background check. Must have valid driver's license or State ID. May be required to work overtime, as needed. Position qualifies for remote work.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
  • Background Check and Live Scan
  • Legal Right to work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
  • California Child Abuse and Neglect Reporting Act
  • E-Verify
  • Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php .

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy .We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at or [email protected] .

#OIT

  • ID: #43590951
  • State: California Irvine 92697 Irvine USA
  • City: Irvine
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-06-24
  • Deadline: 2022-08-22
  • Category: Et cetera