Senior Business Systems Analyst - SAP CS & SD

Karl Storz Endoscopy
Elsegundo, CA
18 Jan 2025

Vacancy expired!

Company: KARL STORZ Endoscopy-America, Inc. (KSEA) Job Code: 12957 Pay Grade: US-D18 Salary Range: $95,000 - $151,500

Description KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education. For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

We are looking to hire a SAP Senior Business Systems Analyst - SAP CS(SM) and SAP SD for our El Segundo (Los Angeles) Abuburn, MA location or Stafford, TX area.

The SAP Senior Business Systems Analyst - SAP CS(SM) and SAP SD will be responsible for maintaining, troubleshooting, modifying-configuring, testing, monitoring, installing changes, and all related production support activities for SAP Customer Services (CS/SM) and SAP Sales and Distribution (SD) functional areas in our SAP ERP 6.0 EHP8 and SoH environment. The candidate will have experience with the SAP Customer Services (CS/SM), SAP Sales and Distribution (SD) modules within SAP, and SAP/Vistex service and sales contracts, pricing, rebates, incentives, and payback/chargeback. The Analyst should be fluent in the service to cash and sales to cash E2E processes including the following areas: Quote to Sales order processing, delivery processing, pricing, invoicing, contract management, master data governance, etc. This individual must have an understanding of sales process integration with other functional areas like SAP CRM/SalesForce, Vistex, quality management (QM), materials management (MM), warehouse management (WM) and finance and controlling (FI-CO). Experience in the FDA regulated environment is a significant plus.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Perform production support as per the aligned SLA for the tickets submitted by end users via ServiceNow system. Propose and execute configuration changes and/or enhancements to the existing system to resolve production support issues.
  • Update status of assigned tickets in ServiceNow and inform business units accordingly on real time basis.
  • Communicate with end-users, providing training support (as needed) and working within agreed upon production support service level agreements for the Incidents.
  • Consult and work with all the business management and analyst stakeholders to gather requirements solving business problems and defining new business processes.
  • Design and develop solutions in the functional area of SAP Sales and Distribution, SAP Customer Services, and SAP/Vistex modules for multiple companies in North America Region using latest available SAP functionalities and best business practices.
  • Coordinate development activities with other analysts and developers
  • Develop, document plan, and perform Unit testing, regression testing, negative testing, E2E testing, and performance testinh

Create and maintain following change request documentation:
  • Process flows
  • Functional Specifications
  • Test Scripts
  • Training Document

  • Train the internal IT wherever required and the Business users and management for the new SAP functionalities
  • Remain up to date with the new releases and features of SAP by reviewing SAP release notes, periodicals, forums, and technical reports
  • Coordinate with other SAP teams and team members; like SAP different module experts, SAP Security, SAP Basis, IT Infrastructure - Hardware, Server, and Network teams, SAP ABAP developers, SAP Reporting, and Middle wear.
  • Follow the SAP best practices for resolving the Incidents and deploying the Change Requests - Process analysis, Master Data analysis, Configuration and/or Development possibilities, Testing, and deploying.
  • SKILLS, KNOWLEDGE, AND LICENSE OR CERTIFICATE REQUIRED:
  • Detailed hands-on configuration experience and proficiency in the SAP ERP - main expertise in SAP modules of Customer Services (CS/SM), Logistics Execution (LE), and Sales and Distribution (SD) to provide Support and Project related solutions.
  • Experience and proficiency in SAP/Vistex service and sales contracts, pricing, rebates, incentives, and payback/chargeback to provide Support related solutions.
  • The Analyst should be fluent in the quote to cash and service to cash processes including the following areas: Quote to Sales order processing, delivery processing, pricing, invoicing, contract management, service order, service notification, repair order, repair estimate, contract & warranty, billing, settlement, inventory, credit & debit, revenue recognition, and BI reporting.
  • This individual must have an understanding of sales & service processes integration with other functional areas like materials management (MM), warehouse management (WM) and finance and controlling (FI-CO).
  • Ability to understand business strategy, analyze business processes, and develop technical solutions to support the enterprise.
  • Hands-on configuration and minor/major developmental changes implementation.
  • Expert in using MS Excel for analyzing the SAP Master and Transaction data for better decisions and finding the trends.
  • Experience with SAP CRM, CRM middleware, EDI, Vistex, OpenText, OMS, SAP VC, SAP MDG, SAP Project Systems, Mobile apps, Fiori, etc. preferred.
  • Understanding of latest functionalities and features in SAP SoH enhancement package 8 is desirable
  • Hands-on experience in integrating EDI 850/855/856/810, ALE/IDoc, Application interfacing using BAPI, RFC, and SAP CPI.
  • Experience in S/4HANA is preferred
  • Expert knowledge of Change Management, Release Management, Agile, ASAP and other project management methodologies

SKILLS, KNOWLEDGE, AND LICENSE OR CERTIFICATE REQUIRED:

  • Detailed hands-on configuration experience and proficiency in the SAP ERP - main expertise in SAP modules of Customer Services (CS/SM), Logistics Execution (LE), and Sales and Distribution (SD) to provide Support and Project related solutions.
  • Experience and proficiency in SAP/Vistex service and sales contracts, pricing, rebates, incentives, and payback/chargeback to provide Support related solutions.
  • The Analyst should be fluent in the quote to cash and service to cash processes including the following areas: Quote to Sales order processing, delivery processing, pricing, invoicing, contract management, service order, service notification, repair order, repair estimate, contract & warranty, billing, settlement, inventory, credit & debit, revenue recognition, and BI reporting.
  • This individual must have an understanding of sales & service processes integration with other functional areas like materials management (MM), warehouse management (WM) and finance and controlling (FI-CO).
  • Ability to understand business strategy, analyze business processes, and develop technical solutions to support the enterprise.
  • Hands-on configuration and minor/major developmental changes implementation.
  • Expert in using MS Excel for analyzing the SAP Master and Transaction data for better decisions and finding the trends.
  • Experience with SAP CRM, CRM middleware, EDI, Vistex, OpenText, OMS, SAP VC, SAP MDG, SAP Project Systems, Mobile apps, Fiori, etc. preferred.
  • Understanding of latest functionalities and features in SAP SoH enhancement package 8 is desirable
  • Hands-on experience in integrating EDI 850/855/856/810, ALE/IDoc, Application interfacing using BAPI, RFC, and SAP CPI.
  • Experience in S/4HANA is preferred
  • Expert knowledge of Change Management, Release Management, Agile, ASAP and other project management methodologies
  • Skilled in the use of the following productivity tools: MS Outlook, MS Excel, MS Word, MS PowerPoint and MS Project and Visio are required.
  • Strong debugging and problem-solving skills and ability to read SAP ABAP programming code.
  • Excellent English communication skills (Written, Verbal, and Presentation) with ability to sell concepts and ideas to a diverse range of internal customers
  • Good team player as well as self-driven and individual performer
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Ability to balance the goals of the company, while maintaining adequate controls and accurate records

EDUCATION/EXPERIENCE/CERTIFICATE:
  • Bachelor's degree; advanced degree preferred.
  • 4-6 years of work-related experience as a SAP Business System Analyst.
  • Certified in SAP SD or S/4 HANA
  • Certification in SAP other modules, CPIM, CSCP, PMP, and Agile preferred.

#LI-MN1 #DICE

Pay Transparency The salary range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member's base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity and the amount budgeted for the role.

Vaccine requirements at KARL STORZ due to COVID-19 KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.

Employee Benefits Program Overview for U.S. Locations
  • Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!
  • 3 weeks' vacation, 10 holidays plus paid sick time
  • 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • We prepay your tuition up to $5,200 per year! - Tuition preimbursement
  • Fitness reimbursement up to $200 annually
  • Employee referral program of up to $2,000 per hire
  • And much more!
Field sales, internships and part-time employees are not eligible except for where required by state law.Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program. KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

Equal Employment Opportunity &

Reasonable Accommodation

Statement KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at

Notice to Employment Agencies This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.
  • ID: #48640985
  • State: California Elsegundo 90245 Elsegundo USA
  • City: Elsegundo
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-01-18
  • Deadline: 2023-03-18
  • Category: Et cetera