Senior Design Researcher

OverviewIntuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences to businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product and design insights. What you'll bring

Bachelors Degree in Psychology, Human Factors or equivalent fields, strong preference for Master’s degree or higher

Demonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis and reporting

5+ years of industry experience in technology applications including mobile

Expertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys and experimental design

Multi-method skills preferred including survey design and analysis

Ability to turn analysis into a compelling story across all levels of leadership in the org.

How you will lead

Lead a track of strategic research providing actionable insights by collaborating with designers, product managers and engineers adhering to best practices with integrity and rigorous execution of research

Plan and execute original user research including creating planning documents, study organization, data analysis and in-depth reporting of insights

Bring in outside-in learnings through desk research, competitive reviews and third-party data sources

Leverage internal data to bring additional insights and help shape a point-of-view

Be prepared to execute on a range of methods including interviews, usability testing, quantitative approaches and everything in between

Deliver high-impact insights that blend the customer need and business considerations to help drive product strategy in well-articulated reports

Thrive in an extremely fast-paced workplace with multiple stakeholder demands in an environment with consistent shifts and pivots

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.