Senior Human Resources Analyst - Examinations and Classification Unit - SF Municipal Transportation Agency - (1244)

Job Description

The San Francisco Municipal Transportation Agency (SFMTA) Human Resources Division is home to one of the City and County of San Francisco’s (CCSF) Decentralized Exam Units. The Examinations and Classifications team is responsible for all phases of the exam process, including conducting job analysis, performing classification research, creating and updating classification specifications, issuing job announcements, screening applications for requirements, developing and administering exams, and adopting eligible lists.

This position performs difficult and responsible professional and technical human resources work and may supervise journey-level analysts or clerical staff. Many of the essential functions of this position require partnering with a diverse group of stakeholders. An ideal candidate possesses the emotional intelligence skills needed to maintain effective professional relationships as well as the ability to communicate tactfully orally and in writing, excellent organizational skills, sound independent judgment and attention to detail.

Reviews drafts of examination announcements; determines applicant eligibility based on minimum qualifications. Responds to exam-related and classification-related protests and appeals and may represent the department at the Civil Service Commission on examination and/or classification related matters. Regularly communicates with/responds to inquiries from departmental representatives, labor organizations, managers, employees, applicants, other agencies, and the public. Prepares written materials including letters, reports, memoranda, and forms with the aid of a computer. Performs special projects involving the planning, research, development or implementation of a technical phase of human resources administration. Reviews new and/or vacant positions to determine the appropriate classification and level for the position. Reviews organization structures and associated Minimum Qualifications to ensure opportunities for promotion exist within organizational units. Makes recommendations to Minimum Qualifications to minimize barriers to employment and advancement and/or clarify the requirements for candidates based on application data. Performs other related duties and responsibilities as assigned.

Qualifications

1. Possession of a baccalaureate degree from an accredited college or university;

2. Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations. This must include two (2) years of verifiable experience conducting job analysis for the purposes of assessing duties and functions of positions to make recommendations for classification purposes, and/or for the purposes of developing and administering employment exams.

Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Experience Substitution- Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.- Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

Experience formulating recommendations and drafting justifications after analyzing information from various sources. Experience handling highly sensitive information while maintaining strict confidentiality. Experience as a team lead. Experience developing and administering computer-based examinations. Ability to make comprehensive and unbiased evaluations with given information. Experience creating correspondence, reports, and memos. Ability to communicate clearly, concisely, and tactfully both orally and in writing. Experience interpreting, carrying out, and explaining complex laws, policies and procedures. Ability to exercise sound judgment and make decisions independently within general guidelines. Ability to discuss the role of racial equity and inclusion in human resources. Demonstrated commitment to continuous professional development. Skills in adapting to change that supports the organization’s mission. Proficiency in Microsoft Office applications (Word, Excel, Access, and Outlook).

Additional Information

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found here. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at CCSF Jobs (SmartRecruiters)] The terms of this announcement may be appealed under Civil Service Rule 411A. The standard for the review of such appeals is “abuse of discretion” or “no rational basis” for establishing the position description, the minimum qualification and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Director of Transportation. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within 5 business days of the announcement issuance date. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/.

• Information AboutTheHiring Process
• Multiple-Choice Test Preparation Manual
• Conviction History
• Employee Benefits Overview  
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Seniority Credit in Promotional Exams
• SFMTA Employee Wellness Program