Senior IT Project/Program Manager

20 Apr 2024

Vacancy expired!

Job Description

What you get to do in this role:

  • Take small to large IT Business Applications programs/projects from original concept through final implementation.

  • Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking.

  • Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints.

  • Promote organizational understanding of Agile roles to help teams and individuals transitioning from waterfall to Agile.

  • Manage multiple scrums teams applying scrum principles, practices, and theory.

  • Responsible for Scrum rituals: Planning, Standups, review, retrospective, etc.

  • Responsible for sprint progress tracking and reporting using Agile tools.

  • Create crisp and complete status reporting to support projects or program communication.

  • Provide overall communication and interfaces with all teams participating in program delivery, including business and other IT functional areas.

Qualifications

To be successful in this role you have:

  • MUST HAVE: 8+ years of project / program management experience.

  • Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments.

  • Experience guiding teams and overcoming project hurdles/obstacles.

  • Experience with Agile is a plus:

  • Agile traits and techniques

  • Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement

  • Large Program Experience required

  • MUST HAVE: at least 4 years as scrum master, dedicated to managing enterprise level software application development projects preferably with Learning Management Systems

  • Scrum master managing multiple scrum teams applying scrum principles, practices, and theory with minimal direction.

  • Excellent communication skills, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills

Nice to have

  • Agile Scrum Master Certified

  • PMP Certified

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date.VisitourCandidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

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Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.

  • ID: #39123863
  • State: California Santaclara 95050 Santaclara USA
  • City: Santaclara
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2022-04-20
  • Deadline: 2022-06-19
  • Category: Et cetera