Senior Java Developer - Intuitive Customer Service

Job Description

We are improving a major telecommunications company’s customer care by implementing asynchronous communication channels and AI/ML models to predict customer needs and promote intuitive response. The result? Shorter service times and more personalized care for thousands of customer conversations in any given month.

As Senior Java Developer, you’ll design, develop, and deliver cloud-native applications to support this project. You’ll also provide business value by contributing to high-level architectural and technical discussions, understanding business requirements, coding as per department standards, and implementing code within scope of the CI/CD process. This is a highly influential role where you’ll have ample opportunity to guide the team’s approach to project delivery.

The Logic20/20 Digital Transformation team applies design thinking and next-gen technologies to solve our clients’ toughest business challenges. You’ll work side-by-side with architects, managers, and engineering consultants to gain a 360-degree perspective of the challenge at hand while contributing your unique perspective to develop innovative solutions.

• You have a solid software engineering foundation in data structures, algorithm design, problem solving, source code management, unit testing, CI/CD pipelines, and more
• You have excellent technical problem-solving, design, coding, and testing skills
• You’re self-motivated and able to work well under pressure

Qualifications

• 5+ years hands-on experience in software design/development
• Strong technical background coding in Java 8
• 2+ years’ experience designing and developing microservices and working with microservices architecture (RESTful API and GraphQL)
• Production experience with SQL
• Experience utilizing Git and Jira
• Solid knowledge of AWS, Spring Framework, and server-side programming
• Experience working in an agile software development team

• AI domain experience
• Cloud development experience
• Experience working with data services such as Redis and MySQL
• Hands-on experience with messaging services such as Kafka
• Production experience with Kubernetes or Docker
• Bachelor’s degree in computer science

Additional Information

All your information will be kept confidential according to EEO guidelines.