Senior Manager, IT Operations

29 Jun 2024

Vacancy expired!

Job Description Title: Senior Manager, IT Operations Location: Irvine, CA / Remote Ekman Associates, Inc. is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: As a senior member of the Information Technology team, this role is responsible for the company's global IT infrastructure and cybersecurity shared services operations. As a successful candidate, you are an individual with a track record of building high-quality IT infrastructure, cloud, and security solutions in a global environment. The Sr. Manager of IT Operations is a results-driven professional that brings deep knowledge of modern technologies including cloud (Azure), security, device management, network and other leading IT solutions. The role is responsible for strategic and operational leadership of the IT infrastructure, networks, asset management, helpdesk operations and cybersecurity. The position is responsible for continually assessing the cybersecurity threat landscape and evaluating and implementing solutions to harden the company's defenses. This is an exciting opportunity to grow and shape the company's IT solutions while leading in a growing organization that is focused on creating a decarbonized energy future. You will be equally comfortable operating at the leadership, strategic level and in a hands-on detailed role. Experience in managing acquisition integrations, global operations and in a high performance, fast paced environment is strongly desired. Responsibilities:

  • Work collaboratively with Sr. Leadership to lead the assessment, planning and implementation of strategic initiatives within the IT infrastructure and cybersecurity function.
  • Provides thought leadership, coaching, development, and oversight to direct personnel.
  • Recommends, develops, and implements IT policies and procedures.
  • Work collaboratively with key stakeholders to oversee the business continuity planning function including continuous improvement and leading annual testing.
  • Lead activities required to ensure IT infrastructure is performing securely and optimally including reliability and backup, performance tuning, system upgrades and patch management, implementing security and vulnerability protection, and providing 24-hour monitoring and support.
  • Manage day-to-day operations of all IT infrastructure and cybersecurity functions including:
    • Helpdesk and end-user support
    • Cybersecurity monitoring
    • IT Asset provisioning and management
    • Networks and Telecom
    • Cloud and on-premises infrastructure
  • Develop and review spending budget for area of functional responsibility and ensure compliance with stated goals, guidelines, and objective.
  • Focus on continuous process improvement and user experience by increasing IT's value through innovation and emerging technologies. Modernization of IT systems, leveraging cloud and other technologies to improve performance, IT security and redundancy capabilities while optimizing cost effectiveness.
  • Responsible for vendor management and IT outsourcing engagements.
  • Manages enterprise.
Qualifications:
  • Bachelor's degree, Computer Science, Information Technology or Engineering degree is desired. Master's or MBA a plus.
  • 10+ years of relevant work experience, including IT operations, technology, and management. Strong preference of experience is a global environment and managing in a matrixed organization.
  • 5+ years' experience managing IT infrastructure and cybersecurity leveraging the Microsoft suite (MS Azure Data Warehouse, Microsoft's Security suite - Azure AD, Sentinel, Endpoint Manager, ) and the Office365 suite of applications.
  • 5+ years' experience working with and making decisions related to network infrastructure and asset and device management.
  • Demonstrated ability to develop strategic direction while also managing day-to-day operations including planning and implementing new projects.
  • Experience developing and implementing IT policies and procedures.
  • Experience developing and leading a business continuity planning program.
  • Experience implementing leading cybersecurity frameworks.
  • Proven ability to work in a dynamic, fast paced environment that requires balancing multiple priorities.
  • Proven ability to logically and methodically breakdown and resolve complex issues.
  • You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand.
  • Must work well in a dynamic environment and comfortable with adapting to changing requirements and business needs.
  • Strategic thinker capable of establishing a clear intent and direction.
  • Demonstrated strong organization and process-oriented skills.
  • Outstanding attention to detail while managing multiple projects with competing timelines.
  • Ability to communicate complex technical concepts to a cross-disciplinary audience, both in writing and in presentation skills.
  • Must work well in a remote team environment.
  • Aptitude for analytical thinking, root cause analysis and attentive to detail.
  • Strong interpersonal skills with the ability to communicate and present effectively.
  • Effectively solves problems and conflicts, thrives in collaborative environments.
  • Mentoring and coaching staff to foster an inclusive and collaborative working environment.
Qualified Candidates Only: If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at www.ekmanassociates.com .

  • ID: #43676926
  • State: California Newportbeach 92660 Newportbeach USA
  • City: Newportbeach
  • Salary: $150000 - $170000 yr
  • Job type: Permanent
  • Showed: 2022-06-29
  • Deadline: 2022-08-27
  • Category: Security