Senior Manager, NPI Reliability and Compliance Engineering

Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Our Approach to WorkWe lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!Your CareerPalo Alto Networks is seeking an experienced and highly motivated Senior Manager, NPI Reliability and Compliance Engineering to join our exciting, fast growing company. The candidate must be self-motivated and must thrive in an environment valuing teamwork, results, and creativity. The successful candidate will take ownership and drive quality and reliability into the company's new products from inception through the first year in production and must develop, implement and improve processes and systems to support product quality and reliability. This position reports to Senior Director HW Quality and Compliance Engineering and works closely with Hardware Engineering, Product Management, Technical Support Engineering, Global Customer Support, Technical Operations and Supply Chain Management. Your Impact

Provide leadership and guidance to the reliability and compliance engineering teams, fostering a culture of excellence, collaboration, and continuous learning

Collaborate cross-functionally to develop, document and implement or improve processes that improve design , material selection, and processes aimed at mitigating product reliability risks

Define and execute initiatives to permanently eliminate quality and reliability issues

As a working manager have a specific NPI project ownership to get first hand experience of the NPI product and processes

Stay updated on relevant industry standards, regulations, and best practices related to product reliability and regulatory compliance.

Develop product performance dashboard metrics and maintain them for the first 12 months after product launch

Support executive level product quality and reliability reporting enabling product quality and reliability reviews

Provide technical support for failure analysis, for corrective & preventive action processes, as well as for statistical analysis such as sampling plans and comparing actual with expected outcomes

Provide technical support for electrical, electronic & mechanical component’s quality and reliability standards

Your Experience

Bachelor’s Degree or higher in an applied science or engineering field

At least 10 years experience in Reliability Engineering management in the electronic hardware industry

Familiarity with regulatory requirements and industry standards related to product regulatory compliance and safety desired

Has worked successfully with electronic hardware, software and mechanical development teams

Experience leading teams of strong statistical, data analysis, investigative and problem-solving skills

Experience with Quality Management Systems

Proficient with reliability prediction tools such as Reliasoft Lambda Predict and Weibull

Willingness to travel when required

Excellent communication skills, with the ability to convey technical concepts effectively to diverse audiences

Proven leadership experience, with the ability to inspire and motivate cross-functional teams

Strong understanding of product development processes and lifecycle management

Other Skills

Hardware product MTBF prediction experience highly desired

Working knowledge of Reliability and Quality Engineering tools such as Reliasoft tool suite or equivalent

Familiar with reliability testing such as HALT, HAST, ORT and Fault Insertion Testing

Understanding of Design for Excellence methodologies

Has been involved with process development, documentation and implementation including, but not limited to, NPI, DVT, DFx, ORT, HALT, Reliability & Risk Assessment, Failure Analysis, Root Cause & Corrective Action, etc.

Proven leadership experience, with the ability to inspire and motivate cross-functional team

The TeamOur World-Wide Operations team is a team of professionals with extensive business and project management experience in the contract manufacturing industry. This team has a proven track record of success in all aspects of supply chain and project management. We’re dedicated to growing production, reducing operating costs, and improving product quality by utilizing World-class Manufacturing concepts to optimize supply chain processes and strategies. Our manufacturing team leadership establishes clear objectives, defining and implementing profit improvement and profiling inventory management, valuation, and lead-time improvement programs. If you have a passion for extensive end-to-end manufacturing and supply chain with the knowledge and experience, we want you! Our CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,800/yr to $231,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .