Senior Process Consultant

OverviewWe are the Gen-Next technology solution provider, solving complex business problems. We assist our happy customers across all spectrum to reimagine their business processes and navigate their digital journey. Our out-of-the-box solutions continue to bridge the gap between ideas and reality, delivering impact through connected data, architecture and experience.

• Work with cross-functional, geographically dispersed teams to improve, define and manage new business processesand help developoveralltechnologysolution design.
• Assess existing processes and make improvement recommendations based on customer experience, cycle time and risk/reward analysis.
• Assess and define business problems, identify options, assemble and analyze relevant supporting data, and shape recommendations for management approval
• Determining methods and procedures on new tasks, establishing these for the assignment and coordinating activities with other employees while leading a small team and demonstrating a good leadership within the team
• Coordinate meetings with clients, document and distribute meeting minutes, ensure actions items are completed on time, communicate project status, escalate issues to management as appropriate. The scope of engagement can be highly variable & can include core strategy development, large scale implementation & process optimization.
• Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal and external customers, to understand requirements and develop needs according to business requirements
• Be a thought leader, understand the latest trends and capabilities to implement modern and successful solutionsand enforce industry standards, principles and practices.

• Contributing to your BU/Practice by
  • Documenting your learnings from the current work and engaging in the external tech community by writing blogs, contributing in Github, Stack overflow, meetups / conferences etc.
  • Keep updated on the latest technologies with technology trainings and certifications
  • Actively participate in organization level activities and events related to learning, formal training, interviewing, special projects etc.

• Bachelor’s Degree in Computer Science or Business Management.
• 4-7 years of relevant experience
• Experience leading process assessment and process improvement engagements.
• Experience quantifying the impact of proposed change.
• Expert level Microsoft Excel and data analysis skills.
• Excellent interpersonal, organizational, and communication skills and the ability to work effectively in a diverse corporate and client environment.
• Ability to document, plan and track project tasks; ensure accuracy and validation of results produced as a result of data analysis.
• Ability to effectively plan and lead the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
• Knowledge of the various levels of listening, ability to choose the right level depending on the situation & ability to objectively restate the opinions of others.
• Demonstrated success presenting complex findings in a clear and compelling manner.
• Excellent written and oral communication skills.

• Knowledge of process mining tools (e.g. Celonis)
• Knowledge of SQL, Python, Pandas and other data analysis tools
• Proven track record of delivering projects on time and on budget while communicating with stakeholders. Experience with project management tools/systems a plus.
• MBA a plus