Senior Software Engineer

The ITOM Cloud Services team at ServiceNow builds scalable, multi-tenant services on Kubernetes to help IT teams discover and manage their infrastructure and provide a seamless digital end-user experience. Our services has a strong emphasis on high-scale and high-performance engineering. We operate under a DevOps model and team is spread in US & India.  In addition to core infrastructure services, the team contributes to agentic AI initiatives and uses tools like ClaudeCode, Devin to accelerate development. Role can be in Santa Clara or San Diego, CA What you get to do in this role: Build high-quality, clean, and scalable code by enforcing best practices in software engineering architecture and processes, including code reviews and unit testing.Design, build, deploy, and manage highly available and performant services using Kubernetes, microservices multi tenant architectureCollaborate with product owners to understand requirements and own your code from design through implementation, testing, and delivery.Develop software that is extensible and customizable to meet diverse customer needs.Contribute to the design and implementation of new products and features, while enhancing existing services. Mentor other engineers and help foster a strong, customer-focused culture.