Senior Technical Project Manager I (Unit 42)

Your CareerThe Senior Technical Project Manager 1 will be a member of the Global Consulting Operations team and will be responsible for supporting multiple projects concurrently in partnership with our technical teams, clients, and internal stakeholders. This position will be focused on Unit 42’s Digital Forensics and Incident Response engagements, as well as Proactive Service engagements, and will report directly to the Manager for Unit 42 Security Consulting Project Management Office (PMO).Your ImpactManage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where neededMaintain and update status reports for external clients and customers Identify issues and risks related to projects and overall health of the client;  Ensure any identified issues/risks are escalated to the project Engagement LeadPartner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completionSupport the delivery of quality solutions to clients and customers, with a goal of exceeding expectationsMaintain a strong understanding of the Professional Services team’s skill setsPartner with consulting leadership with any staffing needs for each projectDevelop strong partnerships with internal and external stakeholders for each project Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships Comfortable with managing customer expectations and dealing with conflict