Senior Warehouse Associate

THE IDEAL CANDIDATE

We are seeking a Senior Warehouse Associate to oversee daily B2B fulfillment operations at our 3PL partner facility in Buena Park.

This position will act as the on-site representative of our company, picking, packing, and fulfilling B2B orders and communicating with our offsite operations team to confirm shipping. The ideal candidate is detail-oriented, operationally savvy, and skilled at managing relationships with both warehouse teams and internal stakeholders.

RESPONSIBILITIES

- Pick, pack, and ship B2B orders.

- Ensure all B2B shipments are processed accurately and meet required SLAs for on-time delivery and quality.

- Serve as the primary on-site liaison between the 3PL operations team and our remote B2B logistics team via Slack.

- Monitor and communicate order status, inventory discrepancies, and fulfillment performance metrics.

- Identify and resolve operational bottlenecks, escalating issues to internal teams as needed.

- Support system updates, reporting, and troubleshooting in collaboration with the remote B2B operations team.

- Provide feedback and insights to improve workflow efficiency, warehouse layout, and fulfillment accuracy.

REQUIREMENTS:

3+ years of experience in warehouse or logistics operations, preferably in a 3PL environment.

Strong understanding of warehouse processes, including order picking, packing, inventory management, and shipping.

Orders range from 1 to several hundred units, and picks may need to be done with a pallet jack on an occasional basis. The role may involve lifting with the help of dolly’s and pallet jacks .

Excellent problem-solving, organizational, and time management skills.

Proficiency in warehouse management systems (WMS) and basic reporting tools.

Ability to thrive in a fast-paced, dynamic environment with evolving priorities.

ADDITIONAL DETAILS

This is a contract position, not eligible for overtime pay. This is a 2-month contract role with potential to convert based on performance and business needs.

Must be able to be physically present on-site daily during and agreed upon subset of operational hours (8AM – 5 PM).

Occasional extended hours may be required during peak seasons.

INTERVIEW PROCESS

The interview process will include a hands on working case study at our facility. Candidates will spend a day on-site shadowing our team and performing key fulfillment tasks to demonstrate accuracy, organization, and problem-solving in a real operations environment. This approach helps both the candidate and Quince assess fit for the pace, quality standards, and responsibilities of the role.